Inpatient Phlebotomist MWH PT 0300-0700

Essential Functions & Responsibilities

• Greets all patients, visitors, family members, physicians, and Associates in a courteous and professional manner.
• Maintains an adequate inventory of phlebotomy supplies and materials, as well as patient preparations, to ensure smooth operations in the phlebotomy work area and non-interruption of patient and customer services.
• Trains new associates and students from affiliated phlebotomy programs.
• Addresses customers' needs efficiently, effectively, and confidentially.
• Performs blood collection by venipuncture and dermal puncture from patients of all ages accurately and efficiently following proper laboratory standards and procedures.
• Collects other body fluids as required.
• Follows all required processes for positive patient identification and registration.
• Precisely labels all samples as dictated by appropriate policies.
• Precisely executes all specimen collection as dictated by appropriate policies.
• Accepts and accesses specimens delivered to the laboratory by physicians and nursing personnel.
• Enters test orders, patient information, and specimen information data accurately and efficiently in the laboratory computer system.
• Provides oral or written reports upon request from physicians, physician office personnel, and nursing units for inpatients and outpatients.
• Prints daily workflow reports, including HRP and un-received specimen lists, and communicates turn-around delays to the supervisor immediately.
• Adheres to departmental and organizational policies, procedures, standards, and protocols to ensure effective departmental operations and quality patient care.
• Maintains patient confidentiality.
• Fosters a positive atmosphere that promotes teamwork and cooperation among fellow Associates.
• Displays a positive attitude and professional appearance.
• Performs other duties as assigned.

Qualifications

• High school diploma required.
• One year of phlebotomy experience or successful completion of an accredited, structured phlebotomy training program.
• ASCP phlebotomy certification desired.
• AHA BLS Provider CPR required at hire.
• Previous customer service experience helpful.
• Excellent interpersonal and telephone skills required.
• Demonstrated ability to organize and prioritize work required.
• Demonstrated ability to manage multiple tasks required.