Jobs · Customer Service · New York

Innovation Technician - $1,500 Sign-On Bonus

Terminix · Buffalo, NY · 2 wk ago
Customer Service$18–$20/hrFull-time

Benefits

  • Start Day 1 for Full-Time Colleagues - No Waiting Period!
  • For more information about our benefits, see below!
  • We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries.
  • We serve consumer and business customers across multiple industries.
  • We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

Responsibilities

  • Pest Control: Conduct inspections to identify pest activity, perform pest control services for residential and commercial clients, and install and maintain termite control systems.
  • TAP Insulation Installation: Efficiently install Thermal Acoustical Pest Control (TAP) insulation, ensuring quality service and customer satisfaction while managing job-site preparations and clean-up.
  • Construction and Repair: Assist with light construction projects, including minor repairs and replacements related to pest damage.
  • Customer Interaction: Communicate effectively with customers to explain services, ensure satisfaction, and provide guidance on pest control measures.
  • Service Delivery: Perform exclusion services and wildlife removal, setting up and building exclusion traps, and ensuring safety protocols are followed.
  • Continuous Learning: Stay updated on industry trends, technologies, and regulations. Participate in training to enhance your skills in pest control and related services.

Essential Job Functions

  • Working around animals, insects and termites
  • Working in tight, confined spaces such as basements, attics, crawl spaces, narrow aisles, or passageways
  • Setting up and building exclusion traps, cuts flashing and forms hardware cloth to specifications
  • Removing animals trapped in exclusion devices
  • Working in a safety harness from roof tops as needed in the performance of exclusion services and wildlife removal
  • Completing production forms documenting services provided

Qualifications

  • Clean shaven face- for safety reasons (rebreathers have to be able to seal your face)
  • High school diploma or GED; related experience and/or training; or equivalent combination of education and experience.
  • Available to work Monday-Friday and Saturdays as needed
  • Solid reading, writing, and verbal communication skills and the ability to present information in both internal and external settings
  • Basic math skills — add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • You’ll need to be able to follow instructions for mixing on product labels
  • Licenses/certificates as required by federal, state, and/or local regulations (covered by us)
  • Customer-facing experience preferred

Skills

  • Working around animals, insects and termites
  • Working in tight, confined spaces such as basements, attics, crawl spaces, narrow aisles, or passageways
  • Setting up and building exclusion traps, cuts flashing and forms hardware cloth to specifications
  • Removing animals trapped in exclusion devices
  • Working in a safety harness from roof tops as needed in the performance of exclusion services and wildlife removal
  • Completing production forms documenting services provided

Benefits

  • Professional and Personal Growth
  • Training and development programs available
  • Tuition Reimbursement benefits (for FT Colleagues)
  • Health and Wellness
  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
  • Savings and Retirement
  • 401(k) retirement plan with company-matching contributions
  • Work-Life Balance
  • Vacation days & sick days
  • Company-paid holidays & floating holidays
  • A company mindset that prioritizes health, safety, and flexibility

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