Innovation Manager

About the role

We are seeking an entrepreneurial and technology-forward Innovation Manager to join our dynamic team. This role plays a crucial part in driving the strategic adoption and implementation of legal technology, artificial intelligence, and generative AI solutions across the firm.

Responsibilities

• Identify, evaluate, and implement innovative legal technologies and AI-driven solutions to improve lawyer productivity and client service.
• Support the development and execution of the firm’s innovation strategy in collaboration with firm leadership.
• Conduct stakeholder interviews, requirements gathering, and workflow analysis to identify opportunities for process improvement and technology adoption.
• Facilitate design workshops and collaborative working sessions to develop practical, user-centered solutions.
• Monitor developments in legal technology, generative AI, automation, and emerging legal service models.
• Partner with lawyers and business teams to identify and implement technology solutions that support litigation and client service workflows.
• Design, build, and optimize generative AI workflows for legal and business operations.
• Create AI-enabled solutions using prompting frameworks, agent-based systems, automation tools, and workflow orchestration platforms.
• Experiment with and evaluate large language models, AI research tools, drafting platforms, and legal-specific AI products.
• Create repeatable prompting methodologies and best practices for lawyers and staff.
• Partner with internal stakeholders to pilot and scale AI-driven initiatives.
• Serve as a trusted resource for lawyers and professional staff adopting AI and legal technology tools.
• Conduct training sessions, workshops, and demonstrations on generative AI capabilities and responsible use.
• Affiliate with developing policies, governance frameworks, and best practices relating to AI usage, confidentiality, security, and ethics.
• Foster a culture of innovation, collaboration, continuous learning, and continuous improvement throughout the firm.
• Manage innovation team members, fostering a collaborative, high-performing, and growth-oriented environment.
• Prioritize and assign team workloads, project assignments, and resource allocation across multiple innovation initiatives and firm priorities.
• Provide coaching, guidance, and performance feedback to team members to support professional development and continuous improvement.
• Collaborate cross-functionally with lawyers, IT, practice support, operations, and firm leadership to align innovation initiatives with strategic goals.
• Build strong working relationships across practice groups and administrative departments to encourage adoption of new technologies and innovative ways of working.
• Help establish team processes, operational standards, and project management best practices to support scalability and effective delivery.
• Support recruitment, onboarding, and training of innovation and legal technology personnel as the team grows.
• Promote a culture of accountability, experimentation, collaboration, and client-focused innovation throughout the organization.

Qualifications

• Bachelor’s degree required; J.D. or advanced degree is a plus but not required.
• Five plus years of experience working in a legal environment, preferably within a law firm, legal technology company, legal operations team, or consulting organization serving the legal industry.
• Knowledge of legal technology, artificial intelligence, and generative AI platforms.
• Experience conducting requirements gathering, process analysis, and solution design sessions with cross-functional stakeholders.
• Strong presentation and communication skills, including experience presenting to senior leadership and influencing decision-making.
• Strong project management, collaboration, relationship management, and change management skills.
• Demonstrated growth mindset, intellectual curiosity, adaptability, and willingness to continuously learn, and experiment with emerging technologies.
• Curiosity, creativity, and a hands-on approach to problem-solving and innovation.

Skills

• Experience working within a law firm innovation, legal operations, knowledge management, or legal technology role.
• Prior experience as a paralegal, legal technology professional, legal operations professional, consultant, project manager, or similar role strongly preferred.
• Prior experience managing, mentoring, or leading teams and cross-functional initiatives.
• Experience building and implementing generative AI workflows, agents, and prompting strategies.
• Familiarity with workflow automation tools, API integrations, low-code/no-code platforms, and AI orchestration frameworks.
• Experience evaluating AI governance, ethical considerations, and confidentiality risks in legal environments.
• Knowledge of eDiscovery, litigation support, document management, or knowledge management systems.
• Experience training lawyers and professional staff on technology adoption.
• Relevant certifications in project management, legal technology, AI, or change management are a plus.