Innovation Manager
Role Overview
The Innovation Manager supports the development and execution of high-impact innovation initiatives focused on advancing care and support for complex populations—such as dually eligible members, multi-system youth, and individuals seeking economic self-sufficiency. This role is integral to designing and managing differentiated products, coordinating across systems and stakeholders, and contributing to innovation projects that support enterprise growth, program performance, and improved health outcomes. The Innovation Manager helps translate vision into action—supporting demonstration design, managing external partnerships, coordinating across internal teams (clinical, IT, operations, strategy), and ensuring effective execution of key pilots and transformation initiatives.
Work Arrangement
This is a 100% Remote Position
Responsibilities
- Support the development, implementation, and monitoring of innovation initiatives and pilots across priority areas including:Economic mobility and employment supportMulti-system youth programs integrating behavioral health, education, and child welfareIntegrated care models for duals and high-need populations
- Coordinate across departments (e.g., clinical, product, analytics, IT, operations) to ensure alignment and resolve barriers
Stakeholder Engagement & Partnership Coordination
- Manage relationships with external innovation partners, including vendors, community organizations, and demonstration collaborators
- Support due diligence, onboarding, and contract oversight for partners contributing to pilots or integrated solutions
- Affiliate in facilitating co-design sessions, steering committees, and stakeholder workshops to gather input and drive shared ownership
- Develop strong communications strategy for clients, stakeholders, and state leadership
Solution Design & Policy Alignment
- Conduct research and environmental scans to inform the development of innovative solutions aligned with member needs, state priorities, and industry best practices
- Affiliate in translating state policy requirements (e.g., waiver language, RFP scopes) into solution features and operational models
- Support development of solution documentation such as use cases, program models, value propositions, and implementation plans
Measurement, Learning & Best Practices
- Coordinate with analytics and evaluation teams to monitor KPIs, capture learnings, and support continuous improvement of innovation efforts
- Maintain awareness of industry-leading models, competitor activity, and emerging practices relevant to managed care innovation
- Help develop briefing materials, case studies, and internal reports to inform leadership and support scaling decisions
Education And Experience
- Master’s Degree: MPH, MBA, MPP, MHA strongly preferred
- PREFERRED EXPERIENCE LEVEL (IF DIFFERENT FROM MINIMUM REQUIRED): FULFTHOUS UNDERSTANDING OF HEALTH AND HUMAN SERVICE ISSUES SUCH AS, INCLUDING ELIGIBILITY, FOOD INSECURITY, PHYSICAL AND NUTRITIONAL HEALTH, BEHAVIORAL HEALTH, AND EVIDENCE-BASED PRACTICES TO BEST MEET THE NEEDS OF HIGH ACRYT POPULATIONS
- AT LEAST EIGHT TO TEN (8 TO 10) YEARS OF EXPERIENCE IN HEALTHCARE INNOVATION, PUBLIC PROGRAM DESIGN, STRATEGY, PROJECT MANAGEMENT, OR A RELATED FIELD
Other Skills
- Working knowledge of Medicaid, Medicare, or duals programs, and familiarity with public sector healthcare delivery systems, as well as other safety net functions like juvenile justice or child welfare and behavioral health
- Experience supporting or managing complex, cross-functional initiatives involving diverse internal and external stakeholders
- Strong organizational and communication skills, with attention to detail and an ability to manage multiple priorities
- Proficient in tools such as Excel, PowerPoint, project management software
Team Members Must Work Across The Growth Team, And Closely Collaborate Across Other Key Partners, Including Markets, Public Affairs, IT, Finance, And Clinical Teams
To Achieve This, The Candidate Must Be A Skilled Collaborator, Communicator, Problem Solver, Detail Oriented, And Highly Organized
Our Comprehensive Benefits Package
- Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k)
- Tuition reimbursement and more
Career Starts Now
We’re Looking For The Next Generation Of Health Care Leaders
At AmeriHealth Caritas, We’re Passionate About Helping People Get Care, Stay Well And Build Healthy Communities
As One Of The Nation’s Leaders In Health Care Solutions, We Offer Our Associates The Opportunity To Impact The Lives Of Millions Of People Through Our National Footprint Of Products, Services And Award-Winning Programs
About Us
AmeriHealth Caritas Is Seeking Talented, Passionate Individuals To Join Our Team
Together We Can Build Healthier Communities
If You Want To Make A Difference, We’d Like To Hear From You
Headquartered In Newtown Square, AmeriHealth Caritas Is A Mission-Driven Organization With More Than 30 Years Of Experience
We Deliver Comprehensive, Outcomes-Driven Care To Those Who Need It Most
We Offer Integrated Managed Care Products, Pharmaceutical Benefit Management And Specialty Pharmacy Services, Behavioral Health Services, And Other Administrative Services
Discover More About Us At www.amerihealthcaritas.com