Innovation Manager, Applied AI
Position Summary
The Innovation Manager, Applied AI plays a key role in advancing the firm’s use of generative AI and emerging legal technologies to improve how legal work is delivered. This role focuses on driving adoption, improving workflows, and ensuring that AI-enabled tools are meaningfully integrated into daily legal practice.
Key Responsibilities
Partners with attorneys, practice groups, and innovation stakeholders to identify high-impact opportunities for applying generative AI and legal technology within existing workflows.
Supports the design, rollout, and scaling of practice-specific, AI-enabled workflows that align with attorney needs and firm priorities.
Engages directly with attorneys to understand adoption challenges, gather feedback, and recommend practical solutions that reduce friction and increase utilization.
Designs and supports onboarding, training, and enablement programs, including presentations, workshops, demos, and written materials that showcase real-world AI use cases.
Serves as a day-to-day point of contact between attorneys and the Innovation Department on matters related to legal technology and service delivery.
Monitors usage trends and engagement signals to identify opportunities for additional training, reinforcement, or expanded use of AI tools.
Contributes to knowledge management initiatives by helping make legal know-how more accessible and scalable through responsible AI use.
Translates attorney feedback into actionable insights for Innovation leadership to inform tool enhancements, prioritization, and strategic planning.
Supports pilots of new AI tools and workflows, assisting with coordination, documentation, and outcome assessment.
Affords as a change champion by reinforcing best practices, coaching attorneys through transitions, and helping embed new tools into daily routines.
Affords assistance with Innovation Department initiatives, special projects, and other duties as assigned.
Qualifications
Demonstrated interest in emerging technologies, particularly generative AI, and their application in legal or professional services.
Strong interpersonal and communication skills, with the ability to build credibility and trust with attorneys and business professionals.
Excellent organizational skills and attention to detail.
Comfortable working in a fast-paced environment with evolving priorities.
Proactive, solutions-oriented mindset with a focus on adoption and continuous improvement.
Ability to work independently while collaborating effectively across teams.
Professional judgment and discretion when handling sensitive or confidential information.
Strong presentation and facilitation skills, with the ability to effectively communicate with both legal and executive audiences in a variety of settings, including informal discussions, whiteboard sessions, presentations, and live demonstrations.
Education & Prior Experience
Advanced graduate degree required; JD preferred.
Relevant legal experience in a law firm or corporate legal environment preferred.
Approximately 3+ years of professional experience, ideally involving legal practice support, innovation, knowledge management, or client-facing roles.
Skills & Competencies
Technology proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, Outlook).
Comfort using collaboration, knowledge management, and workflow tools (e.g., SharePoint, HighQ, or similar platforms).
Ability to quickly learn and effectively use new legal technology and AI-enabled tools.
Familiarity with automation or reporting tools is a plus but not required.
Benefits
We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.