Innovation Core Operations and Portfolio Manager

Innovation Core Oversight and Leadership

• Oversee the Innovation Core program and direct the work of the Innovation Core team while providing program and project leadership in alignment with UW Medicine’s mission and strategic goals.
• Actively shape and champion the Innovation Core’s vision to future-proof UW Medicine through ethical, impactful technology adoption.
• Identify opportunities for disruptive innovation, anticipate industry trends, and position UW Medicine as a national leader in healthcare technology adoption while mitigating risk in a highly regulated and evolving field.
• Collaborate with other Innovation Core leadership to maintain responsibility for evolving the program vision, strategy, education and engagement across UW Medicine.
• Determine best practices for emerging technologies and responsible for institution-wide policy development around innovative technologies.
• Oversight of the AI governance structure across UW Medicine including Chairing several committees, Streamlining/standardizing processes and procedures to enhance Innovation Core’s operational efficiency and improve stakeholder compliance.
• Manage and facilitate the review of individual use case proposals with applicable governance committees to seek approvals.
• Develop and facilitate the evolution of risk evaluation frameworks that balance innovation speed with patient safety, ethics, and equity.
• Lead, staff, or support future committees within Innovation Core governance structures.
• Understand interdependencies between technology, operations and business needs to help Innovation Core and stakeholders achieve organizational goals/objectives.
• Enable a rapid pilot environment within UW Medicine for validation and testing of innovative solutions.
• Oversee feasibility studies, vendor selections, and proposals for evaluation by appropriate key stakeholders to help ensure consistent risk mitigation strategies and organizational goals/objectives are being met.
• Develop and nurture trusted relationships with various stakeholders, including leadership across UW and UW Medicine.
• Manage system-wide impacts to ensure alignment with enterprise strategic goals.
• Manage Innovation Core office budget, including its submission through the UW Medicine process and identification of resources for the team.
• Recommend and execute on certain budget responsibilities including but not limited to operational budget management, forecasting for future needs, identifying new initiatives, reviewing and assessing existing allocations, procurement and vendor oversight, budget compliance and documentation, and long-term planning.
• Drive the AI and innovation portfolio, ensuring rigorous evaluation of pilots and rapid scaling of technologies that enhance patient care, research, and operations.
• Collaborate and partner with IT leaders and IT governance committees to drive successful collaboration, coordination, decision making and project delivery.
• Lead the end-to-end execution of prioritized innovation initiatives, ensuring the initiatives are completed on time, within scope, and within budget.
• Conceptualize and communicate solutions to both technical and non-technical stakeholders, effectively translating and connecting complex concepts into actionable insights while navigating and collaborating across both domains.
• Oversee the UW Medicine AI intake process, in partnership with IT, for new AI use cases.
• Partner effectively with business owners, participate in meetings to review and assess individual business cases and assess use cases for strategic alignment, budget, cost/benefit analysis and key performance indicators (KPIs).
• Partner with Strategic Marketing and Communications and IT in the implementation of the Innovation Core strategic communication, engagement and literacy plans, including aligning specific content and timing.
• Address issues escalated by Innovation Core governance committees, Innovation Core BAs, IT owners, and business owners on Innovation Core use cases.
• Regularly document and communicate progress of Innovation Core initiatives and use cases to key stakeholders, including UW Medicine executive and department leadership.

Process Improvement Initiatives

• Provide direction to and oversee the Innovation BAs in developing and maintaining tools, templates, standards, and reports to support the Innovation Core team’s functions.
• Avoid adopting new methodologies as appropriate.
• Lead ongoing reviews of business processes and develop optimization strategies, in close collaboration with IT and key stakeholders within the Innovation Core governance.
• Continuously scout, evaluate, and champion emerging technologies (AI, automation, digital health, cloud, data analytics) to modernize systems and deliver measurable improvements.

Personnel Management and Administration

• Supervise and provide oversight for the Innovation BAs and other future program roles in the Innovation Core, including conducting annual performance reviews.
• Provide leadership to Innovation BAs by motivating them to meet goals, adhering to their responsibilities and team standards.
• Continue professional development to keep abreast of emerging technologies, methods, and best practices.
• Schedule meetings to support the Innovation Core and innovation use cases as needed.
• Lead team and departmental meetings as appropriate.