Innovation Attorney
Position Summary
The Innovation Attorney serves as a practice-facing resource for legal technology adoption, generative AI integration, client-facing innovation, and practice improvement. Working closely with attorneys, practice group leadership, and Innovation stakeholders, this role identifies and implements practical solutions that improve legal service delivery, enhance client value, and increase adoption of firm tools and resources.
Key Responsibilities
Leads initiatives that improve the delivery of legal services through process optimization, workflow design, technology enablement, and operational best practices.
Identifies opportunities to enhance efficiency, consistency, quality, and client value by evaluating workflows, resource utilization, service delivery models, and market trends.
Partners with attorneys and practice teams to develop, implement, and continuously improve processes, tools, and solutions that support effective legal service delivery.
Serves as a trusted advisor on practice innovation, process improvement, legal technology, and service delivery strategies.
Designs tools, dashboards, reports, portals, and other resources that provide clients and matter teams with greater visibility into matter metrics, data, and insights.
Captures and leverages matter, experience, and practice data to improve future service delivery.
Serves as a day-to-day connection between practice group attorneys and the Innovation Team on legal technology, client solutions, and service delivery matters.
Technology Integration and Generative AI
Supports the adoption and integration of legal technology, including generative AI, within assigned practice groups.
Identifies, develops, and promotes practical AI and legal technology use cases that align with attorney workflows and firm priorities.
Promotes technology-enabled solutions by partnering with attorneys, practice group leadership, and Innovation stakeholders to pilot, evaluate, and scale technology-enabled solutions.
Provides one-on-one support, coaching, troubleshooting, and guidance to attorneys using generative AI and other legal technology tools.
Helps embed new tools and best practices into daily legal practice through change management, communication, and practical enablement.
Knowledge Management
Works with practice groups and client teams to identify gaps in workflows, resources, and knowledge assets.
Maintains current, consistent, and accessible practice resources that reflect group standards and support efficient service delivery.
Supports the firm’s data and knowledge management strategy by monitoring resource usage, capturing experience data, and improving access to relevant content.
Collaborates with Research and Information and other firm teams to integrate useful practice content into legal workflows.
Training and Enablement
Edits attorneys and legal professionals on innovation, client-facing solutions, firm resources, legal technology, and improved service delivery practices.
Partners with the Innovation training team to develop and deliver onboarding, training, demonstrations, workshops, presentations, and written materials.
Creates practical training content that highlights real-world use cases relevant to the assigned practice group.
Collaboration and Business Development
Develops and maintains case studies, innovation narratives, portal content, and other resources that support practice group visibility and business development.
Affords support to thought leadership, client seminars, RFP responses, pitches, and other efforts that highlight the firm’s innovation capabilities.
Supports additional Innovation projects and initiatives as needed.