Injury Claims Examiner (Regional)

About the role

Responsible for adjusting complex auto, homeowner, bodily injury, UM/UIM, and small business claims, ensuring accurate coverage determination, liability assessment, investigation, negotiation, and adjudication in compliance with laws and regulations.

Responsibilities

• Investigate loss details, evaluate claims, and determine legal liability.
• Negotiate and settle claims while providing exceptional member service through proactive communication and setting expectations.
• Manage workload efficiently, prioritize claims, and collaborate with team members, vendors, and internal partners to facilitate timely resolutions.
• Support team members on complex claims and ensure risks are identified and mitigated per policies.

Qualifications

• High School Diploma or equivalent; 4+ years auto injury claims adjusting experience.
• Advanced knowledge of auto claims, investigation, evaluation, legal frameworks, and medical terminology.
• Strong negotiation, communication, conflict resolution, and decision-making skills.
• Ability to exercise sound judgment, prioritize tasks, and manage multiple complex claims.
• Must obtain insurance adjuster license within 90 days.

Preferred Attributes

• Experience handling high-value catastrophic injuries and UM/UIM coverage.
• College degree, insurance designation, or military experience.

Work Arrangement

Position offers remote or hybrid work options, with some on-site requirements.

Pay

Compensation ranges from $85,040 to $162,550.

Benefits

Benefits supporting health, financial security, and professional growth.