Infrastructure Technician II

About the Role

Ready to grow your technical career and take on more advanced responsibilities? As an Infrastructure Technician II, you will be a core part of the team that builds, maintains, and optimizes the structured cabling systems powering world-class data centers. This role is ideal for experienced technicians who want to sharpen their fiber and copper cabling skills, gain exposure to complex infrastructure builds, and contribute to high impact, high visibility projects. You’ll work in fast-paced environments, collaborate with skilled professionals, and help deliver the reliable connectivity that drives today’s digital world.

Responsibilities

• Install, test, service, and decommission structured cabling systems including fiber optics, copper, communications, and other low voltage systems.
• Build and remove cabinets, racks, cable trays, pathways, and related data center infrastructure.
• Perform physical installations and removals with precision, safety, and attention to detail.
• Follow all Company and customer safety standards to ensure an Accident-Free Everyday environment.
• Uphold quality, production, and industry best practices in every installation.
• Maintain a clean, organized, and hazard-free work area to support efficient and safe operations.
• Read and follow project drawings, specifications, and manufacturer guidelines.
• Apply broad understanding of structured cabling installation, routing, labeling, and commissioning.
• Ensure installations meet design intent, customer requirements, and industry standards.
• Work as a proactive member of the team, supporting less experienced technicians and sharing knowledge.
• Help plan materials, tools, and tasks to keep projects moving smoothly.
• Communicate clearly with supervisors, teammates, and customer representatives.

Requirements

• High School Diploma, GED, or equivalent.
• 3–5 years of telecom/structured cabling experience (data center experience a strong plus).
• OSHA10 preferred (must obtain within 90 days).
• First Aid/CPR certification within 90 days.
• FOA certifications, BICSI cabling certifications, or similar credentials preferred.
• Ability to follow instructions carefully while working with strong independence.
• Comfortable teaching and learning from peers; contributes positively to team culture.
• Able to distinguish color for cable identification.
• Proficient with telecom and construction hand tools, safely and effectively.
• Thrives in a fast-paced, changing environment while maintaining a positive, professional attitude.
• Highly reliable — shows up on time, prepared, and ready to work.
• Strong attention to detail and pride in workmanship.
• Willingness to work days, nights, weekends, or overtime based on project needs.
• Excellent work ethics, integrity, and self-motivation.
• Reads, writes, and understands English; reliable daily transportation required.

Work Environment & Physical Demands

• This is an active, hands-on role inside data centers and technology-rich environments.
• Work primarily indoors, with occasional outdoor tasks.
• Experience moderate noise levels typical of construction and data center settings.
• Regularly sit, kneel, stoop, climb, crawl, reach, talk, and hear during tasks.
• Frequently stand and walk for extended periods.
• Regularly lift and/or move up to 50 lbs and frequently lift up to 25 lbs.
• Work in tight or confined spaces, raised floors, and sometimes at heights using ladders or lifts.
• Wear PPE and follow all safety protocols.
• Reasonable accommodations may be made for qualified individuals with disabilities.

Work Location & Travel

• Onsite daily at customer or data center locations.
• Minimal overnight travel (≈5%), but flexibility is required when project needs shift.

Required Tools

Candidates must bring and maintain a professional tool kit including (but not limited to):

• Notepad, tool pouch, cable sheath stripper, punch tools, scissors, screwdrivers, pliers, utility knife, tape measure, torpedo level, channel locks, hammer, wrench sets, socket sets, nut drivers, flashlight/headlamp, cordless drill, cordless impact, VFL, toner set, and cable tester.

About the Company

Black Box is a leading global technology solutions provider with 2,500+ team members across 24 countries. We design, deploy, and manage world-class IT infrastructure solutions for some of the most demanding environments worldwide. We value innovation, ownership, transparency, and continuous growth—both in our business and our people. When you join Black Box, you join a team committed to delivering excellence and elevating the customer experience.