Infrastructure Software Engineer, Fleet & Automation

About the role

Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Our mission is to enable AI-focused companies to achieve superior results by reducing the complexity of AI development. We foster a culture of innovation, ownership, and accountability, where every team member contributes to building the technology that powers the future.

Key Responsibilities

• Perform technical architecture, roadmap, and implementation for workflow automation systems, driving architecture decisions that balance automation complexity, reliability, and maintainability.
• Identify and resolve performance and scalability issues.
• Establish technology and product direction in collaboration with other tech leads, managers, and senior leadership.
• Own end-to-end delivery of device provisioning, validation, testing, and remediation workflows at scale.
• Design and build workflow orchestration systems for hardware lifecycle management, including GPU nodes and network switches.
• Partner with Infrastructure, Platform, and SRE teams to translate operational needs into robust, scalable automation.
• Establish engineering standards for reliability, observability, and operational excellence across all services. Help set up engineering best practices in collaboration with the broader engineering team.
• Build production-grade Python systems for hardware lifecycle automation, leveraging AI tools to accelerate delivery. Assess impact to team software stack from new hardware product programs and explore AI-driven process improvement and automation.
• Collaborate with cross-functional teams (product, design, operations, infrastructure) to build efficient, interoperable, and maintainable automated systems.

Required Qualifications

• Education: Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience.
• Experience: 5+ years relevant experience building large-scale infrastructure applications or similar experience.
• Programming: Experience in utilizing languages such as C, C++, Java, and scripting languages like Python for API design and unit testing techniques.
• Systems Expertise: Deep understanding of Linux operating systems, networking fundamentals (TCP/IP, BGP), and familiarity with configuration management tools (e.g., Ansible, Terraform).
• Distributed Systems: Experience building, running, and debugging large-scale infrastructure, stateful and stateless services for distributed systems or networks, and experience with compute technologies, storage, or hardware architecture. Experience integrating with infrastructure tooling such as: DCIMs, NetBox, OpenStack, bare metal APIs (MAAS, Ironic, IPMI).

Preferred Qualifications

• Master’s degree or PhD in Engineering, Computer Science, or a related technical field.
• Experience designing, analyzing, and improving efficiency, scalability, and performance of various system resources.
• Direct experience with AI/HPC infrastructure, including NVIDIA GPUs, InfiniBand or high-speed Ethernet fabrics, and related management software (e.g., NCCL, SLURM).
• Experience with advanced observability and monitoring systems (Prometheus, Grafana, OpenTelemetry) for complex, high-cardinality telemetry data.
• Familiarity with cloud-native technologies (Kubernetes, Docker) and infrastructure-as-code principles.
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements).
• Familiarity with Service Level Objectives (SLOs), metrics measurement, logs/telemetry/metrics integration with tools for enhanced operator experience.

What We Can Offer You

• Hightly competitive package (base + equity) with reviews every 12 months.
• Join the fastest-growing tech startup, your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI.
• Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support.

Equal Opportunities Statement

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

Contact Information

If there’s anything we can do to accommodate your specific situation, please let us know.

Job Details

The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.

Salary Range

$150,000 - $215,000 USD

Application Instructions

To apply for this job, please follow the instructions provided in the application link.