Infrastructure Security Engineer

About Bell and Howell

Bell and Howell delivers technology-driven Automation Services and Automation Solutions that help businesses optimize performance, reduce downtime, and improve customer experiences. Our Automation Services bring a dedicated team of expert mechatronic service engineers completely covering North America and backed by our Integrated 360™ advanced technology enabling remote repair, diagnostics, automated SmartOps Dispatch™ and 24/7/365 technical assistance for our clients. We provide a comprehensive and certified level of support for thousands of diversified clients. Our Automated Solutions product portfolio consists of next-generation equipment delivering best-in-class performance enhancing workflow efficiency and elevating customer experiences across multiple markets including retail, pharmaceuticals, packaging, mail production, ecommerce and manufacturing – all backed by the best service in the industry.

Position Title

IT Network Engineer Security Operations (Infrastructure Security Engineer)

Location

Durham, NC (On-site)

Key Responsibilities

• Maintain and monitor enterprise network infrastructure across multiple office locations.
• Support and administer the organization's infrastructure security stack, including:
• Endpoint management platforms
• Endpoint detection and response (EDR) tools
• Email security and filtering solutions
• SASE technologies
• Firewall and threat prevention systems
• Identity and access security monitoring
• Respond to security alerts and suspicious authentication activity by coordinating remediation efforts, account protection, and incident escalation.
• Support Microsoft Intune device management and Windows Autopilot deployment processes for endpoint provisioning and compliance.
• Aid in endpoint configuration profiles, device compliance policies, application deployment, and endpoint security baselines within Intune.
• Investigate and respond to network and security alerts, incidents, and vulnerabilities.
• Assist with deployment, configuration, patching, and maintenance of security and networking systems.
• Maintain network documentation, diagrams, configurations, and operational procedures.
• Collaborate with cybersecurity teams to improve threat detection and incident response capabilities.
• Participate in infrastructure projects, upgrades, and office expansion initiatives.
• Support disaster recovery, business continuity, and system resiliency efforts.
• Provide Tier 2/3 support for escalated networking and security-related issues.
• Stay informed on emerging cybersecurity threats, vulnerabilities, and industry best practices.

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Network Engineering, or related field preferred.
• 5+ years of experience in network engineering, infrastructure support, or systems/security administration.
• Experience or exposure to:
• ManageEngine Endpoint Central
• Microsoft Intune and Windows Autopilot
• Check Point
• Microsoft Entra ID Identity Protection and risky login monitoring
• SASE platforms
• Email filtering/security solutions
• Endpoint Detection & Response (EDR) software
• Understanding of TCP/IP, DNS, DHCP, VLANs, VPNs, routing, and switching.
• Experience supporting enterprise firewalls, network monitoring, and security tools.
• Familiarity with Microsoft 365 administration, Conditional Access policies, MFA, identity security concepts, and endpoint management best practices.
• Strong troubleshooting and analytical skills.
• Ability to prioritize tasks and respond effectively in a fast-paced environment.
• Excellent written and verbal communication skills.

Preferred Qualifications

• Experience in a multi-site enterprise environment.
• Exposure to SIEM platforms and centralized log monitoring.
• Familiarity with cloud networking and hybrid environments.
• Industry certifications such as: CompTIA Network+Security+, CCNA, Check Point certifications, Microsoft certifications (Entra ID / Azure / Intune / Security).
• Experience with scripting or automation tools (PowerShell, Python, etc.) is a plus.