Infrastructure Project manager
Overview
Pinnacle Method Consulting is seeking an Infrastructure PM - REMOTE for a 12-month position with possible extension. The role focuses on the Trader Voice system and is open to bilingual candidates fluent in Spanish. The ideal candidate should have experience with voice services, such as recording and configuration, and familiarity with systems like Verint and BT. The position requires strong communication skills, the ability to work in both agile and waterfall methodologies, and previous banking experience.
Responsibilities
- Working with call centers
- Provisioning and maintaining server plans for call centers
- Collaborating with senior stakeholders in IT, Global Businesses, and Finance
- Leading and directing multidisciplinary teams globally
- Providing board-level oversight of project progress
- Ensuring alignment with the wider change portfolio and group strategy
- Managing all aspects of the project, including definition, planning, execution, and implementation
- Implementing governance and control mechanisms
- Managing financial processes and procedures
- Conducting financial analysis and contextualizing data
Requirements
- Experience with Trader Voice system
- Bilingual in Spanish (preferred)
- Experience with voice services (recording, configuration)
- Experience moving between different infrastructure technologies
- Experience with Verint and BT systems (nice to have)
- Experience in both agile and waterfall methodologies
- Previous banking experience (strongly preferred)
Qualifications
- Strong communication skills
- Ability to work in both agile and waterfall methodologies
- Previous banking experience
Skills
- Project Management
- Agile Methodologies
- Waterfall Methodologies
- Financial Analysis
- Communication Skills
- Stakeholder Management
- Global Collaboration
Benefits
- Remote work option
- Occasional travel within the USA (travel expenses covered by the client)
- Flexible work schedule
Pay
Details on pay are not specified in the job posting.
Schedule
The position is remote and may require occasional travel within the USA.
Contact
To apply, please send your updated resume or refer someone to Alex at navtechusa.com. For more information, visit www.navtechusa.com.