Infrastructure Manager
An infrastructure manager ensures all the DBT Infrastructure systems that support business operations function efficiently. Additionally, the infrastructure manager will supervise a team of analysts and engineers who support and develop specific platforms and will concentrate on unifying communications, messaging and identity toward a seamless user experience. Provide assistance to Service Desk team as escalation point supporting ITIL model.
Responsibilities
- People and team manager of team and responsibilities of its members
- Provide high quality, responsive and consistent resolutions to IT Incidents
- Server administration Windows and Linux deployment
- Managing the Infrastructure incident support queues activities on a day-to-day operational basis
- On-premises infrastructure: Active Directory, DNS, VMware, firewalls, routing
- Identity and user management solutions provided by Azure or 3rd party
- Ownership and review of 3rd party product invoicing. Ensure that incurred costs match business expectations on services provided
- Follow-up and drive 3rd party product service level agreements to ensure services provided meet ongoing business requirements and contractual agreements with vendors
- Other duties as assigned
Requirements
- 12-15 years of experience with Windows and Linux-based operating system configuration, automation, and management
- 8-10 years of experience with Automation scripting including PowerShell and other configuration as code tools
- Minimum of 15 years of experience in Systems Administration/Engineering
- Bachelor’s degree in the field of Information Technology Management or related field or equivalent combination of education, training, and experience
- ITIL V4+ Foundation knowledge and operations
- U.S. Citizen, U.S. Permanent Resident (Green Card holder) or asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) required
Qualifications
- Desired Certifications: VMware, Azure
- Large enterprise-level experience in storage technologies supporting multiple Operating Systems and environments
- Proficient with Systems performance tuning, capacity management and replication
- Able to excel in a fast-paced, deadline-driven environment, where small teams share a broad variety of duties
- Displays strong initiative and drive to accomplish goals and meet company objectives
- Takes ownership and responsibility for current and past work products
- Is committed to learning from mistakes and driven to improve and enhance performance of oneself, others, and the company
- Focuses on teamwork and puts the success of the team above one's own interests
Physical Demands
- Ability to work in an office and production environment (Constant)
- Required to sit and stand for long periods; talk, hear, and use hands and fingers to operate a computer and telephone keyboard (Frequent)
Pay
The salary range for this role is $106,500 - $162,500. AeroVironment considers several factors when extending an offer, including but not limited to, the location, the role and associated responsibilities, a candidate’s work experience, education/training, and key skills.
Benefits
- Medical, dental, and vision coverage
- 401K with company matching
- 9/80 work schedule
- Paid holiday shutdown
About the Company
AV isn’t for everyone. We hire the curious, the relentless, the mission-obsessed. The best of the best. We don’t just build defense technology—we redefine what’s possible. As the premier autonomous systems company in the U.S., AV delivers breakthrough capabilities across air, land, sea, space, and cyber. From AI-powered drones and loitering munitions to integrated autonomy and space resilience, our technologies shape the future of warfare and protect those who serve. Founded by legendary innovator Dr. Paul MacCready, AV has spent over 50 years pushing the boundaries of what unmanned systems can do. Our heritage includes seven platforms in the Smithsonian—but we’re not building history, we’re building what’s next.