Infrastructure Engineer (Compliance Regulatory)

Roles And Responsibilities

• Administer and troubleshoot Windows Server (2016 2022), Linux/UNIX environments, and core services such as Active Directory, DNS, and DHCP
• Manage and support compliance-driven systems including archiving, secure messaging, and electronic record retention platforms
• Monitor system performance, ensure high availability, and apply System Reliability Engineering (SRE) principles to improve reliability and scalability
• Develop and maintain automation scripts using PowerShell and Bash to streamline operational processes
• Handle incident and problem management, perform root cause analysis, and implement preventive measures to avoid recurrence
• Utilize tools such as ServiceNow for ticketing, tracking, and reporting of incidents and service requests
• Support and maintain enterprise applications including Apache Tomcat, IIS, Microsoft 365, SharePoint, Citrix, and VMware
• Ensure systems adhere to regulatory compliance, audit requirements, and data retention policies
• Collaborate with cross-functional teams to resolve technical issues and support ongoing projects and system enhancements
• Continuously evaluate and improve system architecture, operational processes, and monitoring capabilities
• Provide technical guidance, best practices, and documentation to support team knowledge sharing and operational excellence