Infrastructure Engineer - Cloud

About the role

We are recruiting for an exciting opportunity within Deloitte's Technology & Infrastructure (T&I) team. This role involves implementation, management, cloud security, and automation of the GovCloud for Deloitte GPS channel hosted in a Hub and Spoke model. The Cloud Engineer will work within the Deloitte Cloud Framework to implement security controls and work with multiple Deloitte internal engagement teams to gather technology requirements, define cloud architecture, implement policies, standards, security, and establish best practices.

Responsibilities

• Responsible for implementation, management, cloud security and automation of the GovCloud for Deloitte GPS channel hosted in Hub and Spoke model.
• Works within Deloitte Cloud Framework to implement security controls and works with multiple Deloitte internal engagement teams to gather technology requirements, define cloud architecture, implement policies, standards, security, and establish best practices and deliver technical expertise in cloud management to meet the engagement team expectations.
• Provides suggestions and recommendations for new technology solutions; Automates reoccurring tasks using scripting tools.
• Collaborates with Senior Leadership and multiple departments delivering on major national Firm Information Technologies initiatives. May serve internal or external clients.
• Review proposed application/solution architecture for newly onboarded products.
• Ensures that all cloud solutions follow internally defined security and compliance controls.
• Create, implement, and assist in the development of scripts to automate everyday operations.
• Aid in major IT environment upgrades, enhancements, new functionality, capacities, performance, cost effectiveness, and business integrations.
• Analyzes and resolves technology and end user incidents during standard business hours or on-call rotations; Monitors issue resolutions and collaborates with the engagement teams and engineers when necessary to resolve and apply fixes. Identify root causes, document problems, and implement preventive measures.
• Assists with special projects and initiatives such as the ITS CTO annual project; Plans and execute on major milestones.
• Provides input and recommendations on new potential technology solutions based on research and analysis.
• Maintains standard operations procedure documentation.
• Performs other job-related duties as assigned.
• Participates in the on-call rotation providing 24x7 support.
• Hands on experience providing day-to-day support for GCP services, including Compute Engine (VMs), Cloud Storage, IAM, and some Networking (firewall troubleshooting).
• Continuously build GCP platform knowledge and apply learned capabilities to strengthen the offering over time.
• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to provide clear guidance to others

Qualifications

• Bachelor's Degree or equivalent in Computer Science, Information Systems, or related field.
• Minimum 5 years of experience supporting IT Infrastructure environments.
• Implement security controls, enforce policies, and review proposed architectures for newly onboarded products to ensure compliance.
• Write and implement scripts to automate daily operations and assist with IT upgrades, performance tuning, and business integrations.
• Resolve technology/user incidents, identify root causes, and implement preventative measures while maintaining standard operating procedures.

Preferred

• Experience with automating tasks using scripting tools. (PowerShell, Terraform , GCP Deployment manager, etc.)
• Knowledge of modern compute technologies, containers, serverless and PaaS technologies.
• Hands-on experience with designing and deploying Cloud Services (IaaS, PaaS and SaaS).
• Knowledge of Cloud networking and routing and traditional network, firewalls and load balancers, and hub-spoke models.
• Knowledge of the design and deployment of dynamically scalable fault-tolerant, reliable, and highly available applications.
• Understanding of the Federal Government compliance requirements a plus.
• Strong written and verbal communication skills with the ability to present and collaborate with business leaders.
• Knowledge of information technology and enterprise architecture best practices.
• Experience working in a team-oriented, collaborative environment.
• Google Cloud Certification - Associate Cloud Engineer (ACE)