Infrastructure Engineer

About the role

Bowhead seeks an Infrastructure Engineer to join our team supporting the Program Office for NSWC Corona in Norco, California. The Infrastructure Engineer will work directly with the client analyzing complex and unique technical support assignments and lead or collaborate with other system administrators, cybersecurity personnel, and program analysts within an agile environment.

Responsibilities

• Administer and support daily operational requirements of computer network systems including workstations, file servers, and web servers.
• Serve as network SME as a leader or contributor with other network SMEs to impact network efficiency, security, and the implementation of technical upgrades.
• Installation of hardware, software, systems upgrades, network accounts, network security, and web page design, interface, and updates, and local system design documentation.
• Maintain and update Cyber WorkForce (CWF) directives with respect to certifications.
• Support directives to upgrade, maintain, and optimize existing network infrastructure.
• Maintain, troubleshoot, and implement network security tools including firewalls, anti-virus, and intrusion detection services.
• Train staff on software applicable to their position, assist customers with information technology, monitor system configuration (hardware and software), and provide instruction on computers and applications.
• Answer questions about installation, operation, configuration, and customization.
• Apply advanced diagnostic techniques to identify problems, investigate causes, and recommend solutions to correct common failures.
• Troubleshoot hardware, software, and network-related issues encountered by users.
• Support software including Windows and Linux/Unix operating systems, Microsoft Office Suite, and various specialty engineering and scientific development tools.
• Install new software releases, system upgrades, evaluate and install patches to resolve software-related issues and Information Assurance Vulnerabilities (IAVs).
• Assist with the maintenance and monitoring of the organizational mailbox to ensure timely support for user requests.
• Maintain and develop IT-related procedures required to support the organization.
• Work with the organization’s Information Systems Security Officer (ISSO) for achieving system accreditation.
• Provide recommendations for future IT needs of the organization.
• Maintain data files and monitor system configuration to ensure data integrity.
• Assist in the preparation of a monthly progress and status report.
• Other duties as assigned.

Requirements

• A bachelor's degree in a relevant field.
• Four (4) years of relevant system administration experience.
• Three (3) years of experience installing patches, performing system updates, managing server and storage processing strategies, and providing a wide range of system administration functions.
• IAT Level II certification is required.
• Must currently hold a security clearance at the minimum Secret level.

Physical Demands

• Must be able to lift up to 25 pounds.
• Must be able to stand and walk for prolonged amounts of time.
• Must be able to twist, bend, and squat periodically.

Pay

Targeted salary range is $115,000 to $135,000 annually based on qualifications and experience.