Infrastructure Engineer

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

The Client Engineering team is looking for an Infrastructure Engineer to join the team and help radically change how we service and support Client devices across the Enterprise and Agency environments. The successful candidate will have a large scope of work responsibilities including opportunities to set direction and POC new technologies across the entire suite of Client technologies including: Workstation Hardware, Workstation OS, Software Deployment, Mac Hardware/OS, Intune, JAMF and Virtual Desktop/Shared Desktop solutions.

Qualified candidates must live within a 180-mile radius of a hub location and should plan to spend time working from home and some time working in the office as part of our hybrid work environment. Hub locations: Bloomington, IL; Richardson, TX; Dunwoody, GA; Tempe, AZ.

Applicants for this position are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity.

Responsibilities

• Drive the enablement and maturity of Zero Touch deployments (Intune) across all End User devices
• Drive the enablement and maturity of Cloud based VDI environments
• Drive improvements in delivery of client hardware to consumers
• Improve the Mac ecosystem
• Partner and collaborate with architects, managers, and product teams to work towards shared outcomes
• Serve as a trusted advisor on technology/engineering best practices across leadership and key product initiatives, identifying horizontal connections and implications
• Demonstrate learning agility by continuously exploring new platforms, technologies, tools, languages, and frameworks to solve problems and uncover opportunities
• Surface significant engineering-related decisions, risks, issues, and problems, applying engineering disciplines to drive resolution
• Stay on top of industry trends in digital solutions and manage a backlog of spikes/POCs for learning and exploring new opportunities
• Spread key technical innovations through mentoring, coaching, and minimalist enablement investment to promote successful adoption
• Provide coaching and mentoring to engineers while fostering community and alignment across engineering assignments
• Role-model engagement and mentoring in the broader State Farm engineering community

Qualifications

• Microsoft Azure services with a focus on Intune
• Munki/Autopkg
• JAMF - Apple Device Management
• ServiceNow Flow Designer
• Microsoft and Mac Operating System support experience
• Terraform
• Azure Virtual Desktop (AVD) or Windows 365 (W365) experience
• Strong critical thinking and problem-solving skills
• Excellent written and verbal communication skills with the ability to effectively convey complex technical concepts to various audiences
• Bias towards action

Pay

Compensation is based on a standard 38:45-hour work week. Potential starting salary range: $124,000 - $185,000. Starting salary will be based on skills, background, and experience. The high end of the range is limited to applicants with significant relevant experience. Potential yearly incentive pay up to 15% of base salary.

Benefits

• Get Paid! Eligible for an annual raise and bonus.
• Stay Well! Robust health and wellbeing programs with State Farm paying most of your healthcare premium. Multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care. Access to vision, dental, telemedicine, 24/7 mental health professionals, and more.
• Develop and Grow! Educational benefits including industry-leading training programs, tuition assistance, employee resource groups, and mentoring.
• Plan Ahead! Benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and savings/financing through State Farm Federal Credit Union.
• Take a Little “You” Time! Generous time off policies including up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days.
• Give Back! Matching Gift Program, Good Neighbor Grant Program, and Employee Assistance Fund.
• Finish Strong! Retirement planning with free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.