Infrastructure Engineer 4

About the role

A well-known Financial Services Company is seeking an Infrastructure Engineer in Chandler, AZ or Charlotte, NC (Hybrid).

Responsibilities

• Work with the brightest minds at one of the largest financial institutions in the world.
• Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables.
• Strategically collaborate and consult with client personnel.
• Engineer, maintain, and enhance enterprise automation solutions using HCL BigFix.
• Develop and support BigFix relevance, actionscript, fixlets, tasks, baselines, analyses, dashboards, and reporting content.
• Support enterprise patching processes across Windows, Linux, and Unix server platforms.
• Design and implement BigFix integrations with enterprise platforms such as: - Qualys - ServiceNow - Patch tracking and compliance systems - Vulnerability management tools - Internal reporting and automation platforms
• Build automation workflows that improve patch delivery, vulnerability identification, remediation tracking, and compliance reporting.
• Partner with infrastructure, security, application, middleware, change management, and operations teams to deliver complex enterprise solutions.
• Support patch reporting, vulnerability remediation reporting, exception tracking, and executive-level compliance views.
• Troubleshoot BigFix client, relay, server, content, and reporting issues across large-scale environments.
• Analyze patch compliance and vulnerability data to identify gaps, trends, and remediation opportunities.
• Coordinate complex projects across multiple enterprise teams and technology platforms.
• Prepare and deliver technical updates, project status, risks, and recommendations to leadership.
• Evaluate and apply AI-assisted approaches to improve automation, reporting, operational efficiency, and vulnerability management workflows.

Requirements

• 5+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.
• 5–10 years of hands-on BigFix experience in an enterprise environment.
• Strong experience with BigFix relevance language, actionscript, custom fixlet creation, support, and troubleshooting.
• Experience using BigFix for: - Enterprise patch deployment - Patch compliance reporting - Vulnerability remediation tracking - Server lifecycle automation
• Hands-on experience with one or more of the following BigFix components: - BigFix Inventory - BigFix Patch - BigFix Compliance - BigFix Lifecycle
• Experience supporting patching and automation across both: - Microsoft Windows Server - Unix/Linux server platforms
• Ability to engineer complex automation solutions across multiple enterprise tools and teams.
• Strong understanding of vulnerability management, patch governance, and enterprise remediation processes.
• Experience coordinating work across infrastructure, security, application, middleware, and operations teams.
• Strong communication skills with the ability to present technical concepts, project updates, and risks to leadership.
• Experience using AI tools or AI-assisted automation concepts to improve engineering, reporting, or operational workflows.
• Python coding experience.
• Experience with additional scripting or automation languages, including: - PowerShell - Bash - Ruby - JavaScript - SQL
• BigFix relevance/actionscript
• Experience with multiple operating systems, including: - Microsoft Windows Server - Red Hat Enterprise Linux - AIX - Solaris - HP-UX - SUSE Linux
• Middleware knowledge or operational experience with technologies such as: - Apache - WebSphere - IBM MQ - Tomcat - Other enterprise application platforms
• Experience integrating automation platforms with: - ServiceNow change, incident, request, or CMDB processes - Qualys vulnerability data - Patch compliance dashboards - Enterprise reporting platforms
• Experience building operational dashboards, compliance metrics, or executive-level reporting.

Qualifications

• Currently authorized to work on a full-time basis in the country for which you are applying.

Skills

• Python coding experience.
• Experience with additional scripting or automation languages, including: - PowerShell - Bash - Ruby - JavaScript - SQL
• BigFix relevance/actionscript
• Experience with multiple operating systems, including: - Microsoft Windows Server - Red Hat Enterprise Linux - AIX - Solaris - HP-UX - SUSE Linux
• Middleware knowledge or operational experience with technologies such as: - Apache - WebSphere - IBM MQ - Tomcat - Other enterprise application platforms
• Experience integrating automation platforms with: - ServiceNow change, incident, request, or CMDB processes - Qualys vulnerability data - Patch compliance dashboards - Enterprise reporting platforms
• Experience building operational dashboards, compliance metrics, or executive-level reporting.
• Experience using AI tools or AI-assisted automation concepts to improve engineering, reporting, operational efficiency, and vulnerability management workflows.

Benefits

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan