Infrastructure Delivery Deployment Technician, DCC Communities

About the role

Amazon is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.

Responsibilities

• Participate in the migration, basic configuration and rollout of new or upgraded hardware
• Manage work and priorities through ticketing system and workflows to complete customer requests and projects
• Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products
• Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction
• Troubleshoot cabling infrastructure connectivity issues, including patch panels and patch cords
• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41 pounds or more
• Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
• Some regional travel may be required
• Walk job sites in uneven terrain
• Work safely at heights and from ladders

Requirements

• 1+ years of computer networking experience
• 1+ years of Linux operating systems experience
• Bachelor's degree in Information Technology, Computer Science, or a related field
• Experience in computer networking
• Experience working with Linux operating systems
• Can lift and rack equipment up to 40 pounds
• Experience with computer hardware troubleshooting and repair

Preferred Qualifications

• Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
• Experience managing work and priorities through a ticketing system
• Experience with cabling infrastructure best practices and methodologies
• Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
• 2+ years of computer networking experience
• 1+ years of IT client, server, and network service delivery experience
• 1+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
• 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
• 2+ years of supporting and maintaining a corporate network environment experience