Infrastructure Automation Engineer 2
About the role
Independently develop and maintain VCF Automation blueprints, catalog items, and reusable components for standard platform services. Build, test, and support Orchestrator workflows for provisioning, day-2 operations, and lifecycle activities. Integrate automation services with ServiceNow catalog workflows, approval models, CMDB/data inputs, and operational handoffs. Implement and maintain GitOps-based delivery pipelines for infrastructure automation artifacts, including validation, promotion, rollback, and auditability. Develop and maintain platform APIs, service wrappers, and automation modules for internal consumers. Partner with platform, network, storage, and security engineers to adapt automation to infrastructure dependencies and policy requirements. Incorporate guardrails such as RBAC, approval conditions, tagging, policy checks, and logging into self-service automation patterns. Contribute to standards for testing, exception handling, secrets usage, and operational supportability. Assist with root cause analysis and remediation of automation-related incidents and recurring failures. Provide guidance to Engineer I staff on automation practices, troubleshooting, and documentation.
Responsibilities
- Develop and maintain VCF Automation blueprints and reusable components
- Build, test, and support Orchestrator workflows
- Integrate automation services with ServiceNow workflows
- Implement GitOps-based delivery pipelines
- Develop and maintain platform APIs and automation modules
- Partner with engineers for automation adaptation
- Contribute to automation standards and supportability
- Assist with incident analysis and remediation
- Provide guidance to Engineer I staff
Requirements
- Hands-on experience with VCF Automation / Aria Automation and Orchestrator
- Experience integrating automation with ServiceNow
- Familiarity with VCF tools and adjacent technologies
- Exposure to policy-as-code and automated compliance
- Relevant certifications in automation-focused areas
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field
- Minimum 3 years of experience in infrastructure automation, platform engineering, DevOps, systems engineering, or related roles
- Experience with scripting and automation using Python, PowerShell, JavaScript, or similar languages
- Experience with REST APIs and integration with enterprise systems
- Experience with CI/CD pipelines, Git workflows, and infrastructure-as-code practices
- Working knowledge of Terraform, Ansible, or comparable automation tooling
- Working knowledge of IT service management and change control practices
- Working knowledge of cloud security concepts
Skills
- Scripting and automation (Python, PowerShell, JavaScript)
- REST APIs and integration
- CI/CD pipelines and Git workflows
- Terraform, Ansible, or similar automation tools
- IT service management and change control
- Cloud security concepts
Benefits
- Comprehensive benefits package including medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus, and tuition reimbursement.
Pay
The expected compensation range for this position depends upon skills, experience, education, and geographical location.
Schedule
This on-site role supports 24/7 operations through real-time collaboration, standard shifts occur within a 6:00 AM - 6:00 PM window, Monday through Friday. Additionally, this position requires scheduled on-call flexibility and the ability to remain reasonably reachable during off-hours for critical business continuity.
Preferred Qualifications
- Experience with Azure and/or AWS infrastructure concepts
- Automation-focused certifications
Required Qualifications
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field
- Minimum 3 years of experience in infrastructure automation, platform engineering, DevOps, systems engineering, or related roles
- Experience with scripting and automation using Python, PowerShell, JavaScript, or similar languages
- Experience with REST APIs and integration with enterprise systems
- Experience with CI/CD pipelines, Git workflows, and infrastructure-as-code practices
- Working knowledge of Terraform, Ansible, or comparable automation tooling
- Working knowledge of IT service management and change control practices
- Working knowledge of foundational cloud security concepts