Infrastructure and Platform Engineering Manager (Hybrid Work Model)

About the role

Lead a team of Platform Engineers responsible for the reliability, performance, and evolution of the critical platforms and infrastructure that power Sentry’s enterprise IT operations. Embrace the opportunity to lead a continuously evolving platform engineering team, where your influence shapes the tools, processes, and standards that power Sentry’s enterprise IT operations. You’ll oversee critical platforms—spanning messaging, observability, workload automation, and secure data exchange—while working across technologies like RabbitMQ, Elasticsearch, Dynatrace, Control-M, and Valkey.

Responsibilities

• Work closely with cross-functional teams to automate and improve infrastructure and platform provisioning, configuration management, monitoring, and incident response processes.
• Identify opportunities for automation and self-service within IT operations, including repetitive tasks, manual processes, and workflow optimizations.
• Oversee the planning, execution, and delivery of infrastructure technology projects, ensuring they are completed within scope, budget, and timeline constraints and are aligned with strategic plans and direction.
• Design, implement, and execute practices and standards to maintain operational availability, performance, security, and cost effectiveness.
• Actively manage 3rd party relationships from a procurement, vendor performance, and value realization perspective.
• Maintain a broad conceptual understanding of the latest technology trends of multiple disciplines and industries, continuously evaluate these trends for applicability to the business and operational environment.

As a Sentry associate, you’ll also have the opportunity to innovate through our agile development process, learn with resources like Sentry University and LinkedIn Learning, and grow through meaningful career development conversations.

Requirements

• Bachelors Degree or equivalent work experience.
• Minimum of 5 years related work experience.
• Experience building and operating large-scale solutions that support core technology pillars within the Technology & Infrastructure Services group (e.g. Compute/Network/Storage/Data Platforms/Cloud/Observability/Software Delivery).
• Awareness of general capabilities of multiple public cloud (and data center) providers, understanding of self-service concepts, automation frameworks, and DevOps principles.
• Strong leadership and problem-solving skills.
• Successful track record of solution delivery and experience with project management practices.
• Ability to communicate effectively, both written and presentation, to appropriate audiences.

Benefits

• Generous paid time off.
• 8% 401(k) match.
• Matching charitable gift program.
• Bonus plan based on company performance.
• Meal stipends.
• Associate discounts.
• Volunteer time off.

Hybrid work model: work from home on Monday and Friday, in the office on Tuesday, Wednesday, and Thursday. Equipment provided for both home and office workspaces.

About Sentry

We’re part of one of the largest and most financially secure mutual insurance groups in the nation, with an A+ rating from AM Best every year since 1992. Our associates bring together diverse backgrounds, experiences, and skillsets. We’re honored to be on Forbes' list of America's Best Midsize Employers. Our Stevens Point campus offers a full-service fitness center, swimming pool, basketball and racquetball courts, auto center, credit union, on-site Aspirus clinic, restaurants, boutique hotel, and the award-winning SentryWorld golf course.