Infra Delivery Install Technician

About the role

Transform network infrastructure by joining our dynamic team. You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. As an Infra Delivery Install Technician, you will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect hands-on technical work requiring creativity, precision, and a passion for technological innovation.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. This team supports all AWS data centers and the servers, storage, networking, power, and cooling equipment ensuring customers have continual access to innovation. You’ll work on challenging problems with thousands of variables impacting the supply chain alongside a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, and operations managers.

Responsibilities

• Move and implement large enterprise equipment
• Install fiber and copper cabling and patch cabling between equipment
• Ensure proper safety and security standards are maintained during cabling and rack installation
• Follow well-established hardware installation procedures and break-fix activities
• Safely use material handling tools and equipment
• Travel within and outside of the regional work area as required

Requirements

• 1+ years of computer networking experience
• 1+ years of Linux operating systems experience
• Bachelor's degree in Information Technology, Computer Science, or a related field
• Experience in computer networking and working with Linux operating systems
• Ability to lift and rack equipment up to 40 pounds
• Experience with computer hardware troubleshooting and repair
• 18+ months of experience in data center or critical environment or similar technical roles (e.g., computer hardware repair, infrastructure cabling, network deployment, data center operations)
• 18+ months of experience with network cabling, optic types, and test equipment (VFL, power meter, OTDR, etc.)
• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• Must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs

Physical Requirements

• Regularly lift and/or move up to 40 pounds; participate in group lifts for 41+ pounds
• Work in an environment that operates 24/7, including participation in primary responder rotation and after-hours support
• Work in cramped, elevated, and/or noisy environments
• Bend, lift, stretch, reach, stand, and walk for up to 8+ hours a day
• Ascend and descend ladders, stairs, and gangways safely and without limitation

Preferred Qualifications

• Experience working in cramped spaces or elevated locations while adhering to health & safety guidelines
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
• Experience managing work and priorities through a ticketing system
• Experience with cabling infrastructure best practices and methodologies
• Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
• Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g., computer science, network engineering)
• Certifications in a relevant field (CCENT, Network+, CCNA)
• Behavioral interviewing and hiring experience
• Ability to work on a flexible schedule including days, nights, and/or weekends

About the Team

AWS values diverse experiences. Even if you do not meet all preferred qualifications and skills, we encourage candidates to apply. Our team thrives on curiosity and connection, with employee-led and company-sponsored affinity groups promoting inclusion. We foster stronger, more collaborative teams through inclusive events and continually innovate with bold ideas and fresh perspectives.

Benefits

• Comprehensive health insurance (medical, dental, vision, prescription, Basic Life & AD&D, and optional supplemental life plans)
• Employee Assistance Program (EAP) and Mental Health Support
• Medical Advice Line and Flexible Spending Accounts
• Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off and parental leave
• Sign-on payments and restricted stock units (RSUs)

Pay

$30.00 - $54.00 USD hourly for locations in VA (Ashburn, Chantilly, Dulles, Fredericksburg, Herndon, Louisa, Manassas, Stafford, Sterling).

Amazon does not sponsor immigration, including H-1B, TN, and other non-immigrant visas, for this role. A lump sum stipend will be provided to eligible candidates who relocate for this position.