Infotainment Engineer I

About the role

The Infotainment Engineer I plays a crucial part in the continuous development and enhancement of infotainment systems for Hyundai, Genesis, and Kia vehicles. This position focuses on identifying and resolving infotainment-related issues through field and on-site investigations, root cause analysis, and comprehensive testing.

Responsibilities

• Participate in quality gate audits with affiliates, vendors, and HMG teams to evaluate newly released test software, identify emerging quality issues, and verify resolution plans.
• Utilize warranty claim analysis and severity assessments to conduct quality investigations on infotainment and other electronic systems of Genesis, Hyundai, and Kia vehicles.
• Plan and conduct comprehensive end-to-end testing for connected car services.
• Execute field and on-site investigations to identify, analyze, replicate, and resolve quality-related issues for infotainment systems.
• Develop test cases for new system evaluations to perform in-depth assessments of various infotainment systems.
• Publish technical reports on infotainment system evaluations and investigations to provide recommendations for improvement.
• Perform failure analysis on infotainment and electrical components to diagnose infotainment-related issues and share findings with relevant stakeholders.
• Provide technical support and participate in various product evaluation programs with NA sales affiliates and assembly plants.
• Support dealers and vendors with infotainment-related issues by performing root cause analysis and providing solutions/countermeasures.
• Conduct supplier audits to ensure NA meets HMG's quality standards.
• Identify market trends via customer feedback, external indices, and automotive syndicated studies.
• Collaborate with the appropriate stakeholders to resolve complex, quality-related issues.
• Travel up to 30% of the time, both domestically and internationally.

Requirements

• Bachelor’s degree in computer science, mechanical engineering, or electrical engineering.
• 0-3 years of experience working with infotainment systems.
• QA/QC/QI experience.
• Familiarity with Vector CANalyzer/CANoe/CANape, Oscilloscope, and Spectrum analyzer.
• Root cause analysis skills.
• Experience conducting field and on-site investigations.
• Familiarity with performing testing, validation, research, and benchmarking activities/tasks concerning infotainment systems.
• Ability to explain technical topics to both technical and non-technical stakeholders.
• Ability to perform additional projects and tasks to support the overall mission, vision, and goals of NAQC.
• Proficiency in Microsoft programs, such as Excel, Outlook, PowerPoint, and Word.
• Excellent time management, self-management, and organization skills.
• Strong written, oral, and interpersonal skills.
• Attention to detail.
• Project management experience.

Qualifications

• Valid Driver's License and a satisfactory driving record.

Skills

• Technical writing and reporting.
• Problem-solving and analytical skills.
• Communication and collaboration skills.

Benefits

• Zero-dollar Employee Premiums on Medical, Dental, and Vision for You and Your Family.
• 100% Employer-paid Disability and Life Insurance.
• Generous Paid Time Off, Including Vacation, Sick, and Abundant Holidays.
• Competitive Salaries Range of Position: $75,000 ~ $90,000/Year.

Pay

• $75,000 ~ $90,000/Year.

Schedule

• Full-time position.