Information Technology Student Technician

Posting Details Position Information Posting Number PG196259TM Position Number 25MR10265 Position Type Student Essential Job Duties NC State University Libraries IT Department is seeking motivated undergraduate or graduate students to join the Libraries Information Technology Support team. IT Student Technicians work to assist Library patrons and staff with technology issues. IT Student Technicians are entrusted with a high level of responsibility and have the opportunity to develop creative solutions to technical challenges. Duties include: monitoring and responding to the Libraries IT Service Desk support requests; diagnosing, troubleshooting, and resolving technical issues; assisting with hardware, software, and network support; maintaining IT equipment and supporting Libraries computing. Successful candidates will gain hands-on experience while working alongside professional IT staff, supporting best-in-class enterprise technology solutions across D.H. Hill Jr., James B. Hunt Jr., and NC State University branch libraries. Is Time Limited No If Yes, Appointment Length Wolfpack Perks And Benefits As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone. What we offer: Health Insurance for Temporary Employees Enhance your career with LEAD courses Attend non-revenue generating sporting events for free. Attain Work-life balance with our Childcare discounts , Wellness & Recreation Membership , and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered. Department Information Job City & State Raleigh, NC Department Information Technology System Information Classification Title Student Temp Working Title Information Technology Student Technician Position Information Requirements and Preferences Work Schedule 8:30 AM - 4:30 PM Monday through Friday Other Work/Responsibilities Minimum Experience/Education Must be enrolled as an Undergraduate or Graduate student at NC State University Department Required Skills Ability to learn new skills via hands-on experience with new technology and through technical documentation.Strong customer service and communication skills.Attention to detail and strong organizational skills.Eagerness to learn and problem-solve.Ability to adhere to a consistent schedule with minimal lateness or absenteeism.Strong self-management skills, including the ability to anticipate challenges, seek solutions independently, and maintain consistent focus on work.Ability to contribute to an environment of well-being and belonging. Preferred Years Experience, Skills, Training, Education Experience with network and computer troubleshootingExperience interacting directly with customers including Students, Staff and Faculty via multiple communication channels.Ability to document customer interaction, troubleshoot problems, and gather technical information. Required License Or Certification N/A Valid NC Driver's License required? No Commercial Driver's License Required? No Recruitment Recruitment Details Anticipated Hiring Range $13/hour Recruitment Dates Job Open Date 10/16/2026 Applicant Information Quick Link https://jobs.ncsu.edu/postings/236326 EEO NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu . Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.