Information Technology Project Manager

About the role

Member of the Digital Workplace PMO team – responsible for medium & large scale global end-user facing project implementations & platform changes.

Responsibilities

• Assist the Workplace AI Program Manager with the strategy, planning & deployment of a firmwide program, with independent management of defined projects including Microsoft Copilot improvements, new agent releases & Claude Enterprise or equivalent rollouts.
• Standard IT Project Management duties: leading multiple project teams in a hybrid environment using tools such as Azure DevOps (ADO) for work management, as well as traditional Waterfall project processes/tools.
• Creation and upkeep of deployment schedules.
• Management of both project and program level risks & issues – overcoming roadblocks to drive project outcomes.
• Regular status reporting for senior management and assisting the program manager for program level oversight/reporting.
• Work with the User Education team on project communications, training & operational support needs for a global user base.

Requirements

• Minimum 5 years IT project management experience, ideally in a financial services environment.
• Previous experience with the implementation of End‑User AI tools in a complex environment essential – preferably in financial services.
• Excellent communication skills.
• Excellent organizational skills.
• Comfortable preparing information for higher levels of management.
• Ability to cope under pressure.

Qualifications

• At least one of PRINCE 2, PMP/PMI and/or Scrum Master qualifications or equivalent.
• Previous experience engaging with Microsoft as a vendor a plus.
• Microsoft certifications (e.g., Copilot) a plus.

Skills

• Communication
• Organizational
• Preparing information for higher‑level management
• Coping under pressure