Information Technology Network Engineer
About the role
Bluebird Fiber operates a carrier-class fiber network serving the Midwest, designed for today's high-bandwidth demands and emerging technologies. The company supports businesses, schools, hospitals, and other data-driven organizations with high-capacity transport, high-speed internet, and data center solutions delivered on time. Bluebird's team of account managers and engineers brings deep industry expertise and ongoing technical education to craft solutions tailored to each customer's needs. As a preferred partner to major cellular carriers, Bluebird plays a key role in 5G deployment, digital banking, IoT connectivity, and cloud-based applications that power everyday life. Team members join a forward-looking organization focused on secure, reliable, and innovative network services.
Responsibilities
- Design, implement, and maintain network infrastructure to support Bluebird Fiber's internal IT services, including switches, firewalls, and related hardware
- Monitor network performance, troubleshoot issues, and coordinate incident resolution to ensure high availability and optimal service levels
- Configure network devices, manage upgrades and changes, and perform security hardening
- Document configurations and procedures, and collaborate with cross-functional teams on customer deployments and internal projects
- Assist with capacity planning
- Participate in on-call support rotations
- Follow established standards and best practices for network reliability and security
Qualifications
- Strong skills in Network Engineering and Network Administration for designing, configuring, and maintaining enterprise-grade network environments spanning multiple sites
- Skills in Network Security and Information Technology to implement secure architectures, protect data, and support infrastructure across multiple platforms
- Solid Troubleshooting abilities to diagnose complex network issues, perform root-cause analysis, and restore services efficiently
- Experience with routing and switching protocols (e.g., BGP, OSPF, MPLS) and familiarity with fiber-based and high-bandwidth networks is highly beneficial
- Hands-on experience with Palo Alto firewalls, VPN technologies, Aruba Clearpass, Aruba Central, and monitoring tools (e.g., SNMP, NetFlow, log analysis) is preferred
- Relevant certifications such as CCNA, CCNP, JNCIA, or equivalent vendor-neutral credentials, and a degree in Information Technology, Computer Science, or a related field are advantageous
- Ability to work on-site in Kansas City, MO, collaborate with technical and non-technical stakeholders, and manage multiple projects with attention to detail