Information Systems Internship

About the role

Leverage your technical skills to support the LMS team at Arrow Exterminators. This position involves a variety of tasks from managing user accounts to generating detailed reports.

Responsibilities

• Support daily LMS administration tasks, including course assignments, enrollments, completions, and learner support.
• Manage user management activities such as account setup, troubleshooting, and access maintenance.
• Maintain LMS data accuracy and organization across learning paths, catalogs, and reporting structures.
• Monitor LMS inboxes, requests, and support tickets as assigned.
• Upload and organize training materials, including e-learning modules, PDFs, videos, quizzes, and job aids.
• Affirm the quality of online learning content through formatting and testing.
• Generate and distribute LMS reports related to course completion, compliance, participation, and learning activity.
• Track training metrics and maintain reporting dashboards.
• Identify and assist with data discrepancies and cleanup efforts.
• Assist with special projects related to training initiatives, system improvements, and process documentation.
• Participate in meetings related to learning operations and technology enhancements.
• Document LMS processes, workflows, and standard operating procedures.
• Provide general administrative support for Learning & Development initiatives.

Qualifications

• Strong attention to detail and organizational skills.
• Comfortable learning and navigating technology platforms and systems.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines.
• Proficiency in Microsoft Office Suite, especially Excel, Word, and PowerPoint.
• Interest in corporate training, e-learning, instructional technology, or employee development.

Preferred Skills

• Experience with learning management systems or e-learning platforms.
• Familiarity with Canva, PowerPoint design, or content creation tools.
• Basic knowledge of reporting, spreadsheets, or data analysis.
• Ability to work independently while collaborating with cross-functional teams.

Benefits

We offer a flexible remote work environment in select areas: AL (Alabama), AZ (Arizona), DE (Delaware), FL (Florida), GA (Georgia), KY (Kentucky), LA (Louisiana), MS (Mississippi), NC (North Carolina), NJ (New Jersey), PA (Pennsylvania), SC (South Carolina), TN (Tennessee), TX (Texas), VA (Virginia).

Pay

Competitive compensation package based on experience and qualifications.

Schedule

Full-time position with flexible working hours to accommodate remote work.