Information Security Client Compliance Analyst

About the role

We are seeking a Client Compliance Analyst to join our Information Security Governance, Risk, and Compliance (GRC) function. This role involves coordinating information security due diligence activities with a focus on clear and professional communication with clients and internal teams.

Responsibilities

• Act as the primary point of contact for client information security due diligence requests
• Communicate clearly and professionally with clients, vendors, and internal stakeholders
• Explain information security concepts and processes in plain, non-technical language
• Track requests and provide regular updates to ensure expectations are managed effectively

Requirements

• Excellent written and verbal communication skills
• Strong customer service mindset, with a professional and helpful approach
• Highly organized, with good attention to detail
• Able to manage multiple requests and deadlines simultaneously
• Comfortable working with a variety of stakeholders at different levels
• 2-5 years of prior experience, preferably in an information security or client facing role
• Bachelor's degree preferred, equivalent experience and/or certifications also considered

Preferred

• Basic understanding of information security, risk, compliance, or GRC concepts
• Experience responding to client questionnaires or third-party assessments
• Familiarity with standards such as ISO 27001, SOC 2, or supplier due diligence processes

Learning & Development

Full support will be provided to build knowledge in information security and GRC. Ideal for someone early in their infosec or risk career, or transitioning into the field. A positive attitude and willingness to learn are more important than deep technical expertise.

Who This Role Suits

This role is well suited to someone who:

• Enjoys working in a client-facing or service-oriented role
• Is confident communicating complex topics in a clear, friendly way
• Wants to develop a career in information security without needing a technical background