Information Governance Specialist

About the role

This is a potential future position with JCTM pending contract award. The Information Operations Division (IOD) must organize, secure, govern, maintain, retrieve, share, and manage organizational information assets in accordance with Government standards. The role offers the opportunity to use information‑management and governance experience to improve the accessibility, integrity, compliance, and usability of mission information while contributing to JCTM’s culture of collaboration, ethical practice, and growth.

Responsibilities

• Support organization, security, and maintenance of information assets in compliance with governance standards.
• Implement Government‑approved management controls, processes, and procedures for DHS, CISA, and IOD information‑ and data‑management programs.
• Coordinate support for IOD’s Knowledge Management program to improve information accessibility, searchability, and findability.
• Support the IOD Data Stewards Program and best practices in data standards, data quality, and data inventory.
• Coordinate support for IOD’s Records Management Program, ensuring adherence to applicable NARA, DHS, and CISA records standards.
• Assist with processes related to CUI, FOIA, Open Government, Open Data, Section 508 compliance, NARA records management, forms, cybersecurity standards, privacy, civil discovery rules, classified markings, and DHS/CISA guidance.
• Maintain content and administrative functions of information platforms and portals, including SharePoint, CISA public‑facing internet sites, and ServiceNow.
• Document current and target information‑management processes and workflows, supporting approved process improvements.
• Support information‑management projects from initiation through closure.
• Utilize Microsoft 365 technologies such as SharePoint, Teams, Power Apps, Power Automate, Power BI, and related collaborative platforms.

Requirements

• Experience in knowledge management, content management, data management, information/data sharing, and electronic records management.
• Proficiency with the Microsoft 365 suite capabilities.
• Experience supporting data governance, governance frameworks, information management, and related reviews or oversight.
• Experience with business‑process modeling and project/program management or coordination.
• Familiarity with Agile and/or Scrum methodologies, artificial intelligence or other emerging technologies, and applicable best practices/guidelines.

Clearance

This requirement is Unclassified. Applicants selected will be subject to the applicable DHS/CISA personnel‑security process and must satisfy the background‑investigation, Entry on Duty, fitness, and access requirements applicable to the position and to sensitive Government information.