Information Governance & Records Specialist - HOU

About the role

Dykema Gossett PLLC, a leading national law firm, is seeking to hire an experienced Records & Information Governance Specialist in the Houston or San Antonio office.

Responsibilities

• Creating files and inserts following established procedures.
• Sending files off-site, keeping them updated in Records Management System, and retrieving files from off-site storage upon request.
• Keeping track of official files and their contents, whether in electronic or paper form.
• Saving correspondence regarding transfers and departures into the Firm Document Management System (DMS).
• Participates in file transfer requests, paper and electronic, including accurate documentation, records management software tracking, and data entry firmwide.
• Collaborates with other members of the RIG Transfer Team on importing and exporting electronic client matter data.
• Responds to queries from attorneys and staff regarding the use of the RMS and DMS, including but not limited to file location, folder structure, and organization.
• Works independently with oversight from the department leadership and takes responsibility for special projects as assigned.
• Purging files in accordance with Firm procedures, file closing, and retention.
• Comply with Firm policies, procedures, and workflows relating to information storage and governance, and assist with communicating these standards to Firm personnel.
• Absorb and implement policies/procedures quickly and can subsequently make suggestions on how to streamline department processes.

Requirements

• Two (2) to three (3) years of post-high school training or equivalent work experience.
• Minimum of two (2) to three (3) years of recent information governance and records management experience.
• Working knowledge of Microsoft Office Suite and data entry.
• Prior Records Management System and Document Management System experience, preferred.
• Experience in NetDocuments and FileTrail preferred.
• Experience working in a law firm or corporate legal environment preferred.
• Strong organizational skills and the ability to handle multiple projects.
• Absorb and implement policies/procedures quickly and can subsequently make suggestions on how to streamline department processes.

Qualifications

• Good communication skills, including verbal and written, as well as organizational skills.
• Highly effective attention to detail and accuracy required.
• Must be self-motivated and able to work independently.
• Ability to work in a diverse team environment and effectively support the demanding needs of the Firm.
• Ability to work under pressure and meet deadlines with shifting priorities.

Skills

• Strong customer service skills, able to anticipate needs, and exercise independent judgment.

Benefits

The Information Governance Team offers a comprehensive benefits package designed to support the well-being and success of our employees both personally and professionally. This includes competitive health, dental, and vision insurance plans, along with flexible paid time off (PTO), holiday leave, and a retirement savings plan with profit sharing for eligible employees. Other benefits include flexible spending programs, health savings account, commuter benefits, and personal and parental leave programs. We prioritize work-life balance and offer wellness programs, and access to mental health support. Additionally, employees enjoy access to professional development programs, a supportive and inclusive workplace culture, and various employee discounts and perks. We are committed to providing a benefits package that helps our team thrive and feel valued.

Pay

The offered salary will be determined by a variety of factors including, but not limited to, work location, individual skill set, previous/applicable experience, education, external market data and consideration of internal equity.

Schedule

Not specified.