Information Governance Assistant

Overview

As a valued member of the Information Governance (IG) team, you will join a highly skilled and motivated team of Information Governance professionals. We are looking for someone to assist in the operation of a centralized system of maintenance for the firm's client files: organize, collect, and file all incoming related work; retrieve and distribute files upon request; update the Records Management database (IRM); scan documents as required; assist with special departmental assignments as needed.

Responsibilities

• Enter information into Records Management and Document Management databases
• Properly file and account for all records following specific department/firm procedures; edit existing records as required
• Prepare new files
• Transfer inactive files to the warehouse
• Prepare boxes for offsite storage; retrieve boxes as required
• Research information on file history, activity, etc.
• Work on our team as a customer service representative
• Solve problems and ensure compliance with department procedures
• Track, organize, and retrieve files from central Records Department or warehouse
• Assist Information Governance Supervisor with the attorney departure process, including review and transfer of personal data to prevent firm/client data loss and documentation of process in firm ticketing system
• Ensure proper filing of attorney email in firm document management system including escalation for QC review via firm ticketing system
• Participate in team meetings and professional development
• Assist Information Governance Mobility Specialist with review and release of designated client records (physical and electronic) for transfer out of the firm including review data eligible for transfer via Relativity
• Assist Senior Information Governance Disposition Specialist with review and possible disposition of client and firm information per established policies and procedures
• Contribute to the overall success of the local and firm-wide IG team
• Train new and existing employees under guidance of IG Specialist, IG Operations Team Lead or IG Supervisor
• Perform other work-related duties as assigned
• Capability to lift boxes weighing at least twenty-five pounds repeatedly is required

Qualifications

• Organize and prioritize numerous tasks and complete them under time constraints
• Receive and follow instructions effectively from internal and external clients
• Follow up and follow through
• Accomplish a task thoroughly with concern for all aspects, no matter how small
• Interact effectively with all levels of personnel including attorneys, management staff, and support team using all forms of communication
• Creative and proactive problem-solving within department policies and procedures
• Successfully contribute in a team environment
• Show poise, flexibility, and maintain a professional manner in all situations
• Communicate effectively with people and handle issues through to resolution
• Reliable and punctual
• Work in a multi-office environment
• Succeed in a culturally and educationally diverse environment
• Bachelor's degree required
• One year of office experience including data entry, records filing and related duties preferred; law firm experience a plus
• Proficiency with Microsoft office

Pay

New York City: $66,000 - $95,700

Schedule

This position requires hybrid on-site presence as an essential function of the role. Consistent and predictable on-site presence is required for ongoing business continuity, professional development and effective collaboration with colleagues and management.