INFORMATION CENTER ATTENDANT I

The State of New Hampshire, Department of Business and Economic Affairs has a part-time vacancy for Park Attendant I/Information Center Attendant I at the Littleton Welcome Center.

About the Role

To represent the State of New Hampshire, Business and Economic Affairs, Division of Travel and Tourism Development (DTTD) supporting the Welcome and Information Centers. To act professionally and courteously while promoting the State of New Hampshire along with maintaining and protecting facilities, providing information and assisting visitors and the traveling public.

Responsibilities

• Delivers exceptional customer service and information to visitors to promote New Hampshire area attractions, such as lodging, activities, dining and natural resources.
• Direct visitors to services as necessary by using brochures, websites and/or other resources for visitor’s area of interest.
• Aid travelers when needed in highway and/or personal emergencies.
• Perform general interior and exterior grounds upkeep, including custodial duties and snow removal at the Welcome and Information Centers to insure a safe and clean facility.
• Maintain inventory of janitorial supplies and of brochures and travel literature; alert supervisor when supplies are running low.
• Aid Division of Travel and Tourism marketing team by communicating and marketing the State’s campaign throughout the Welcome and Information Centers locations.
• Actively maintain working knowledge of traveler information throughout the State by attending seminars and training as required.
• Perform other related duties as assigned.

Requirements

• Minimum Qualifications: 8th grade education, none required for license/certification, must be 18 years of age or older, must be available to work various schedules as business needs require, may be asked to fill in at other centers as business needs require.
• PREFERRED QUALIFICATIONS: Enjoy working with the public and meeting new people, be a team player and possess great communication skills, be able to maintain composure during stressful times.

Qualifications

• Trainee Option: Not applicable.

Benefits

• Career Advancement Opportunities: Broad Group Level Advancement Available.

Pay

$14.40/hour - $18.46/hour

Schedule

Shift hours are variable with hours totaling 12 to 24 per week.