INFORMATION CENTER ATTENDANT I

Responsibilities

• Delivers exceptional customer service and information to visitors to promote New Hampshire area attractions.
• Direct visitors to services as necessary by using brochures, websites and/or other resources for visitor’s area of interest.
• Aid travelers when needed in highway and/or personal emergencies.
• Perform general interior and exterior grounds upkeep, including custodial duties and snow removal at the Welcome and Information Centers to insure a safe and clean facility.
• Maintain inventory of janitorial supplies and of brochures and travel literature; alert supervisor when supplies are running low.
• Aid Division of Travel and Tourism marketing team by communicating and marketing the State’s campaign throughout the Welcome and Information Centers locations.
• Actively maintain working knowledge of traveler information throughout the State by attending seminars and training as required.
• Perform other related duties as assigned.

Requirements

• Minimum Qualifications: 8th grade education, none required for license/certification, must be 18 years of age or older, must be available to work various schedules as business needs require, may be asked to fill in at other centers as business needs require.
• Prior Experience: None required.
• Prior Training: Not applicable.

Qualifications

• Enjoy working with the public and meeting new people.
• Be a team player and possess great communication skills, as well as be able to maintain composure during stressful times.

Benefits

None specified.

Schedule

Shift hours are variable with hours totaling 12 to 24 per week.

Pay

$14.40/hour - $18.46/hour