Infor Benefits SME

About the role

We're seeking an experienced Infor HCM Benefits Subject Matter Expert (SME) to support a large-scale healthcare organization on a long-term HCM initiative. This is an outstanding opportunity for a functional consultant with deep expertise in Infor Benefits configuration who enjoys partnering with HR and IT teams to deliver scalable, business-focused solutions.

In this role, you'll serve as the go-to expert for the Infor HCM Benefits module, helping optimize benefits administration, configure system functionality, support critical business processes, and guide stakeholders through ongoing enhancements.

Responsibilities

• Serve as the functional Subject Matter Expert (SME) for the Infor HCM Benefits module
• Configure and optimize the Benefits module to support evolving business and compliance requirements
• Translate HR business needs into scalable Infor HCM solutions
• Partner with HR, Benefits, and IT stakeholders to improve business processes and system functionality
• Gather, analyze, and document functional business requirements
• Create and maintain functional specifications, process documentation, and user documentation
• Support annual and year-end benefits processing activities
• Provide project coordination and functional guidance throughout benefits-related initiatives
• Assist technical teams in understanding business requirements and validating configured solutions
• Participate in system testing, issue resolution, and ongoing optimization efforts
• Promote best practices for Benefits configuration, administration, and process efficiency

Requirements

• Strong hands-on experience with the Infor HCM Benefits module
• Proven experience configuring and supporting Infor Benefits functionality
• Deep understanding of employee benefits administration and related HR business processes
• Experience gathering, documenting, and translating business requirements into functional system solutions
• Ability to serve as the liaison between HR business users and technical teams
• Strong documentation, communication, and stakeholder management skills
• Ability to work independently while managing multiple priorities in a consulting environment

Preferred Qualifications

• Healthcare or hospital industry experience
• Full lifecycle Infor HCM implementation or optimization projects
• Project coordination or project management experience
• Supporting distributed or offshore development teams
• Year-end benefits processing and open enrollment activities
• Continuous improvement and system optimization initiatives

Ideal Candidate

We're looking for someone who:

• Is passionate about Benefits configuration and improving HR processes
• Enjoys working directly with HR leaders to solve business challenges
• Can confidently bridge the gap between functional users and technical teams
• Has a proactive, consultative approach to problem-solving
• Thrives in collaborative project environments while remaining highly self-sufficient

Work Environment

• Fully remote contract opportunity
• Limited travel as needed
• Collaborative consulting environment supporting a large healthcare organization
• Opportunity to contribute to a high-impact enterprise HCM initiative

Why Consider This Opportunity

• Play a key role in enhancing a mission-critical Infor HCM Benefits environment
• Be the functional expert driving configuration and business process improvements
• Partner with HR and IT leadership on enterprise-level initiatives
• Work on a long-term engagement with strong potential for extension
• Join a collaborative team focused on delivering meaningful business outcomes