Industrial Operations Team Lead

About the Role

The Operations Team Lead provides onsite routine and complex support for recovery and recycling services, operations, and tracing to maximize client return on recycling program utilization.

Responsibilities

• Operates a variety of equipment including balers, forklifts, and other equipment used in the location and loads recycling materials for collection and transportation.
• Tracks equipment maintenance and supports the development of equipment and processing SOPs, equipment inspection checklists, JSAs, and LOTO procedures.
• Attends all safety trainings, reports any incidents or near misses, and wears personal protective equipment (PPE) as needed to ensure workplace safety and compliance with regulatory policies.
• Tracks team safety training, safety performance, and productivity to ensure quarterly and end-of-year bonus eligibility can be accurately determined.
• Creates documents reporting weights for outbound loads and material contamination.
• Maintains the GoCanvas material tracking program and equipment, initiates tracking program updates, and manages productivity against material tracking data.
• Communicates challenges, continuous improvements, and best practices to the Territory Manager to ensure programs operate efficiently.
• Maintains and grows relationships with vendors and key stakeholders regarding program operations.
• Collaborates with Strategic Account Services to maintain records of vendor qualifications, material stream acceptance, and new opportunities.
• Leads staffing initiatives by developing relationships with staffing resources, conducting interviews to fill open positions, and supporting field positions to ensure minimal on-site coverage gaps.
• Participates in training and other learning opportunities to expand knowledge of the company and its products and services.

Career Path & Distinctions

• Lead: Has acquired all equipment certifications and safety training to operate the program cautiously. Demonstrates the ability to efficiently manage the scrap floor, complete basic paperwork, and perform basic material separation. Can participate and contribute to monthly and quarterly business reviews. Shows an understanding of Strategic Account services and Casella’s Core Values.
• Team Lead: Has acquired all necessary equipment certifications and safety training. Demonstrates project management skills by managing all aspects of the site program and training others. Collaborates with the Industrial Site Operations Supervisor and Strategic Account Managers to meet customer account needs and ensure efficient operations. Willing to fill any position as needed on-site.

Requirements

• High School Diploma or equivalent.
• Demonstrated ability to work as part of a team in a collaborative environment.
• Experience working with recycling processing equipment such as forklifts, balers, tippers, and shredders.
• Ability and willingness to work under various weather conditions.
• OSHA 10 or 30 certification.
• Outstanding relationship management, time management, and problem-solving skills.
• Excellent verbal and written communication skills, strong customer service skills, and basic knowledge of Microsoft Office 365 and other platforms.
• Ability to teach and train others.
• Physical ability to lift up to 30 lbs.

Attributes

Positive, team-oriented individual with a strong work ethic, committed to safety, customer-driven, open to personal and professional training and development, and results-oriented with the ability to see the larger picture while focusing on detailed information.

Benefits

• Medical, Dental, and Vision Insurance
• Life & Disability Insurance
• Maternity & Parental Leave
• Flexible Spending Accounts
• Discounted Stock Program
• 401K
• Employee Awards
• Employee Assistance Plan
• Wellness Incentive
• Tuition Assistance
• Career Pathways