Industrial Fire Alarm Technician

About the role

In this role, you will perform inspection, service, repairs, and/or installation of fire detection & suppression systems & hand portables at industrial sites such as commercial buildings/facilities and plants as instructed by the Industrial Manager(s) and/or Industrial Project Manager(s) per the guidelines, specifications, and regulations of the distributors, manufacturers, and/or regulatory agencies.

Responsibilities

• Performs multi-task functions under limited time constraints in a safe, ethical, cost-efficient, and professional manner.
• Reports to work on time as directed by Industrial managers, project managers, on-call personnel, or other supervisors based on workload, site schedules, and customer requests.
• Maintains a neat and professional appearance at all times, including proper uniform and required safety gear; follows personal grooming and safety standards to avoid hazards.
• Conducts self in a courteous, efficient, and professional manner; promotes positive working relationships and supports a cooperative workplace culture; reports issues promptly.
• Attends required safety and QA training sessions as scheduled; follows all company, customer, vendor, and regulatory safety rules; reports hazards and suggests safety improvements.
• Complies fully with all safety and quality assurance policies; takes responsibility for personal safety and the safety of others; follows all site-specific rules and warning signs.
• Reports any driving impairments or changes in driving status immediately; maintains required insurance if applicable; does not use a cell phone while operating company vehicles.
• Completes all required paperwork accurately, neatly, and on time (including reports, work orders, inspection forms, delivery tickets, and maintenance records).
• Learns and performs assigned tasks under supervision; follows proper procedures for system operations, inspections, paperwork, and customer interaction; works toward service ticket goals.
• Trains and instructs helpers and junior technicians on proper procedures, safety practices, system operations, and documentation requirements.
• Maintains organized vehicle inventory; loads/unloads materials and ensures vehicle is properly stocked with tools, parts, and equipment before job assignments.
• Performs inspections, service, repairs, and installation of fire suppression systems, portable extinguishers, and hood systems safely and efficiently.
• Assists with verifying inbound and outbound shipments and ensuring accuracy of equipment and parts inventories.
• Participates in training schools and manufacturer/regulatory training; studies manuals and applicable regulations.
• Travels as required (domestic or international) using various transportation methods to complete job assignments.
• Reports maintenance issues and facility repair needs; performs minor repairs when necessary.
• Drives company vehicles for deliveries, pickups, and job-related transport; assists with loading and securing materials.
• Assists in the shop when needed to meet deadlines and operational requirements.
• Cross-trains in other roles as required and assists in training replacement personnel when needed.
• Maintains “on-call” availability at all times; ensures communication devices are functional; responds to calls within 15 minutes.
• Performs additional reasonable duties as assigned by management or other departments to support company objectives.

Qualifications

• High school diploma or GED required; trade school or specialized training preferred, or an equivalent combination of education and experience.
• Class A suppression license
• Basic arithmetic skills, including addition, subtraction, multiplication, division, and calculating percentages.
• Basic proficiency in Microsoft Word and Excel preferred.
• Licensing: Valid driver’s license with no more than two moving violations in five years.
• Must remain insurable and maintain a “Preferred” driving rating (zero violation points over the past three years).
• Maintains all required licenses and certifications (State fire systems licenses, CDL with Hazmat endorsement if applicable, TWIC)
• Adequate hearing and vision for safety and operational awareness
• Working in extremely tight, confined spaces
• FAL (Fire Alarm License)
• FEL-A (Fire Suppression License)
• RME-I (Sprinkler Inspection License)