Industrial Account Manager

About the role

The Sales Representative is responsible for developing and strengthening LGG Industrial's relationships with customers, identifying needs and opportunities within and across product lines, and providing value to customers while strengthening business results. This role works as part of a collaborative team to drive sales by focusing on acquisition, development, retention, and management of strategic clients in designated territories.

Responsibilities

• Maintain 100% commitment to safety policies and procedures.
• Promote and sell company products, systems, and services to existing customers within the assigned territory.
• Analyze customer’s problems and issues to identify the best technical and professional solutions.
• Capture, document, and share Voice of Customer (VOC).
• Plan for cross-selling and upselling within the existing customer base.
• Research and report marketplace and competitive information for sales strategy planning.
• Develop new business through networking, prospecting, lead generation, and lead follow-up.
• Achieve personal sales objectives.
• Enter documented cost savings using Sales Strat.
• Build and maintain strong relationships with new sales prospects, existing customers, and internal support personnel.
• Partner with Service Center teams to provide sales solutions, quotes, and process orders.
• Assist A/R personnel in creating and establishing new accounts and follow up on collections.
• Coordinate with Customer Service Representatives and Service Center management to keep account activities updated.
• Monitor delivery date commitments and expedite where appropriate.
• Log sales generation and data into the system on a regular basis.

Requirements

• 3-7 years of proven outside industrial sales experience, both maintaining and growing the business.
• University degree in engineering, business, or a related area of study preferred; equivalents will be considered.
• A valid driver’s license and a clean driving record are required.

Skills

• Excellent sales skills, including rapport building, questioning, negotiation, and follow-up.
• Confidence in prospecting, cold calling (in-person, email, and phone), and territory management.
• Strong customer service skills and the ability to interact professionally with customers and team members.
• Strong organizational and communication skills, above-average mechanical aptitude, and the ability to interact with a diverse customer base.
• Presentation skills with the ability to read the audience and tailor messages to their needs.
• Strong computer skills, including proficiency in Microsoft Word, Outlook, and Excel.
• Experience with CRM systems.
• Knowledge of gaskets, hoses, and conveying systems within preferred industries is a plus.
• Knowledge of the product line is preferred.

Benefits

• Competitive compensation plan with a base salary and generous commission structure.
• Health benefits: medical, dental, vision, short-term and long-term disability.
• 401(k) with company match.
• Paid time off.

Why Join Us

• Career Growth: Investment in professional development and ample opportunities for growth within the organization.
• Competitive Compensation: Competitive base salary with a generous commission structure.
• Supportive Environment: A close-knit team where collaboration, respect, and teamwork are highly valued.
• Cutting-Edge Products: Represent industry-leading products and solutions that are highly sought after in the market.
• Work-Life Balance: Flexible schedules to accommodate personal needs.