Indonesian Interpreter
LanguageLine Solutions · New York, NY · 1 wk ago
Information TechnologyPart-time
About the role
LanguageLine Solutions is hiring an Indonesian Interpreter for a remote position. This is an independent contractor position and not eligible for employee benefits.
Responsibilities
- Respond to interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
- Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
- Speak clearly in both languages using proper pronunciation, enunciation and polite expressions.
- Maintain a professional demeanor throughout the interpreting sessions at all times.
- Remain calm during interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls.
- Remain punctual and available during work hours.
- Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without client's permission.
- Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law.
- Demonstrate commitment to cultural sensitivity and working in a diverse environment.
- Handle calls involving sensitive topics such as end of life conversations, pregnancy termination, vaccinations, and matters concerning sexual orientation and/or gender expression.
- Be able to remain on calls for extended periods without breaks due to the nature of the call or experience high call volumes.
Qualifications
- Fluency in Indonesian and English and skilled in the associated cultural dynamics.
- Excellent listening, retention and note-taking skills to maintain a high level of accuracy during interpretation.
- Ability to concentrate, stay detached from the conversation, remain neutral and objective at all times, and remain on calls that involve sensitive subjects such as end of life conversations, pregnancy termination, vaccinations, and matters concerning sexual orientation and/or gender expression.
- Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred.
- Able to adapt to any LLS technology enhancements that improve service delivery and meet client demands.
- Must be at least 18 years of age.
- Licensed to work in the United States.
- Ability to read and write the requested languages - highly preferred.
Benefits
No employee benefits are provided for this position.
Skills
- Fluency in Indonesian and English.
- Cultural competency and ability to assess regional and accent differences.
- Ability to handle sensitive and emotionally charged calls.
- Technical proficiency with company-provided software and systems.
Pay
$0.65 - $0.80 per minute.
Schedule
This is a remote position where the Interpreter works from their home office. A quiet and secure environment is essential.
Requirements
- High school diploma or equivalent.
- Work authorization that does not require visa sponsorship for employment.
- Access to a dedicated personal device for business purposes.
- Desktop / Laptop Computers with any of the following operating systems: Windows, MacOS, or ChromeOS.
- High speed Internet connection for work related electronic communication.
- Physical requirements: Must be able to operate a keyboard and mouse and remain in a stationary position in front of a computer the majority of the workday.
Application
Applications will be accepted for one hundred eighty (180) days from the posting date of May 15, 2026.
EEO/AA
LLS is an equal opportunity employer and will reasonably accommodate employees and applicants with disabilities if the person is otherwise qualified to safely perform all of the essential functions of the position.