Individual Financial Consultant

Key Responsibilities And Duties

• Take inbound calls from both internal partners and clients to help identify product and investment needs.
• Determine where client has a need and create or manage associated opportunity to a won or lost sale.
• Provide advice or educate clients related to investment, advice, product concerns related to individual retirement accounts (IRAs), retirement (pension enrollments), after tax annuities (ATA), retirement planning, and retirement income.
• Possess solid understanding of the organization’s digital new account opening requirements and processes to assist clients through this process.
• Develop and maintain a pipeline of sales opportunities to ensure clients complete all steps to open and fund an account. This may include helping clients with funding, rollovers, not in good orders (NIGOs) or any other barriers to establishing an account.
• Responsible for meeting or exceeding several goals that have a direct impact on client acquisition and retention including but not limited to: referral generation, asset growth goals, product education, voice of the client surveys, advice sessions and solutions, and overall productivity.
• Many of the client interactions will require as much as two hours or more on the phone with a consultant.
• Make referrals to appropriate partners within the organization such as Individual Advisory Center (IAC), TIAA Client Relationships (TCR), and the Bank.

Education Requirements

University (Degree) Preferred
Work Experience
No Experience Required
FINRA Registrations
SRC Indicator: Series 7; Series 63 Licenses and Certifications
Life and Health Insurance License (Resident State) - Multiple Issuers required within 120 Days

Physical Requirements

Sedentary Work

Career Level

5IC

FINRA Series 6

Will also be considered

Related Skills

• Accountability
• Business Acumen
• Business Development
• Client Relationship Management
• Commercial Mindset
• Communication
• Financial Markets Impact
• Inspires Others
• Negotiation
• Problem Solving
• Relationship Management
• Retailment Planning
• Selling

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

Drug and Smoking Policy

TIAA maintains a drug-free and smoke-free workplace.

Privacy Notices

To learn more about your benefits, please review our Benefits Summary.
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.
For Applicants of TIAA Global Capabilities, click here.
For Applicants of Nuveen residing in Europe and APAC, please click here.