Indirect Lending Business Development Officer, Remote in California (Northern, Central, or Southern)

About the role

We are seeking an experienced and relationship-driven Indirect Lending Business Development Officer (BDO) to expand and strengthen OCCU’s dealer network across California.

Key Responsibilities

• Promote OCCU’s Indirect Lending products and services to dealership leaders and staff.
• Build new dealer partnerships and strengthen existing franchise and independent relationships.
• Develop outreach plans to grow dealer penetration and loan volume.
• Follow up on leads and referrals from field activity.
• Train dealership staff on OCCU expectations, procedures, guidelines, and contracts.
• Liaise with dealers, underwriting, and Indirect Lending to support smooth deal flow.
• Identify and report dealer issues, misrepresentation, or compliance concerns.
• Maintain strong knowledge of indirect lending regulations and compliance requirements.
• Complete dealer visits and record outcomes daily per Dealer Management guidelines.
• Support marketing events, partnership activities, and required training.
• Monitor competitor rates, market trends, and dealer performance to guide strategy.
• Resolve member, dealer, and branch disputes; manage ServiceNow complaints promptly.

Requirements

• Minimum of eight years of in-dealership experience as a F&I Manager/Director, Sales Manager, GSM, or GM.
• At least three years of indirect lending experience, preferably within a financial institution.
• Advanced knowledge of dealership variable operations and automotive lending.
• Strong relationship-building, communication, and negotiation skills.
• Able to travel frequently throughout California and work evenings/weekends as needed.
• High level of stress tolerance, professionalism, and independent judgment.
• Valid driver’s license, acceptable driving record.
• Bachelor’s degree preferred.

Benefits

Comprehensive compensation and benefits package including:

• Low-cost medical, dental, and vision insurance
• 401(k) retirement plan with employer match
• Paid time off plus 13 paid holidays
• Tuition reimbursement for eligible education and training
• Company-paid long-term disability
• 40 hours of company-paid core time annually for full-time employees to participate in community volunteer opportunities

Why Join OCCU

OCCU offers a supportive environment with a focus on community impact and employee well-being. As an Equal Opportunity Employer, OCCU welcomes applications from all qualified candidates.