Incident Response Specialist

Location: Austin, TX

About the role

You will be part of the Operations Department supporting Mission Readiness and Base Ops teams. The ideal candidate will have strong communication skills, attention to detail, and a safety-first mindset.

Responsibilities

• Respond to vehicle recovery and repositioning of autonomous vehicles
• Act as Scene Commander during extractions, coordinating with Mission Control, documenting incidents, and supporting vehicle loading
• Operate robotaxis using remote input devices (Rovebot) as needed
• Assist riders during recovery events, ensuring safe entry/exit from vehicles
• Perform basic cleaning and charge confirmation to ensure vehicle readiness

Requirements

• Must possess and maintain a valid driver’s license for at least three consecutive years with an acceptable driving record
• Must comply with the Controlled Substance and Alcohol Testing Program
• Exceptional verbal and written communication skills
• Ability to operate in high-stress, fast-paced environments
• Comfortable using radios, mobile apps, and computer-based tools

Benefits

• Opportunity to work in innovative autonomous mobility operations
• Hands-on experience with cutting-edge vehicle technology
• Collaborative and dynamic work environment
• Flexible work schedule with part-time shifts
• Potential for career growth within a forward-thinking organization

Upon completion of waiting period, consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay
• Holiday Pay once eligible
• PTO once eligible

Pay

$30/hr. + shift differential