Incident Response Coordinator

About the role

The Senior Information Security Engineer/Incident Response Coordinator (SISE/IRC) plays a crucial role in managing and coordinating the organization’s prevention and response to cybersecurity incidents. This role ensures incidents are handled efficiently and consistently, minimizing business impact and enhancing cyber resilience.

Responsibilities

• Lead and coordinate the end-to-end incident response process from prevention, detection, and response through to post-incident review.
• Serve as the primary point of contact during active security incidents, ensuring timely escalation and clear communication across teams.
• Collaborate with SOC analysts, threat hunters, and system owners to analyze, contain, and remediate threats.
• Maintain and continuously improve incident response plans, playbooks, and communication protocols.
• Facilitate incident response exercises, simulations, and tabletop scenarios to build readiness.
• Coordinate with external stakeholders, including law enforcement, regulatory bodies, and third-party service providers, when required.
• Track incident metrics and produce executive-level reporting and after-action reviews.
• Contribute to threat intelligence sharing and ensure lessons learned are incorporated into security controls and training.
• Support policy and compliance efforts related to incident handling, data protection, and reporting obligations.
• Provide front-line support including SOC coverage and 24x7 on-call rotation, forensic analysis, tool evaluation, eDiscovery support, and training.
• Mentor incident response staff.

Requirements

• Successful background check

Qualifications

• Bachelor's Degree
• 6-8 years of experience with information security and incident handling in a complex, distributed computing environment

Benefits

Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance. Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!