Incident Management Specialist (OPWDD Approved Investigator)

Essential Job Functions

• Investigates incidents and allegations of abuse as per Part 624 regulations and completes all necessary documents and follow up requirements.
• Conduct investigations as needed regarding incidents relating to Corporate Compliance, Code of Conduct and HIPAA laws and regulations.
• Supports the Incident Management Coordinator with reporting, documentation, and training for both internal and Justice Center investigations.
• Assists to facilitate compliance and the timely maintenance of IRMA (Incident Report and Management Application), RIA (Restrictive Intervention Application) application within IRMA, and the Justice Center WSIR (Web Submission of Incident Report).
• Assists with inputting, maintaining and monitoring of incident reporting data management and documentation as per Parts 624 & 625 (in tandem with OPWDD IRMA, Justice Center, WISR online tools).
• Assists with facilitating the timely implementation of corrective action plans relating to incidents and allegations.
• Gathers data for inputting and trending and participates in compliance monitoring.
• Assists with preparing data for incident trends, reporting and follow up.
• Assists with insuring appropriate documents are in place for ICC and HRC.
• Must be an OPWDD approved investigator and able to conduct initial internal investigations for all incidents involving the Justice Center.
• Facilitates that Opengate’s programs conform to Opengate’s policies and procedures.
• Facilitates that Opengate’s programs follow federal and state governmental regulations and policies.
• Performs targeted audits as directed.
• Assists departments in the development of Plans of Corrections as directed.
• Makes sure the interests of the residents are being pursued and that their rights are being protected.
• Inputs & monitors investigatory updates/ uploads into the state incident management system and communicates them to the state agency.
• Data compilation, review, analysis and reporting for routine and special projects/initiatives.
• Participates on committees as assigned.

Qualifications

• A high school diploma required, an associate's degree in human or social services preferred.
• Minimum of 2 years of compliance/quality improvement, utilization or program review.
• Must be an OPWDD approved investigator with at least two years of experience conducting and completing Part 624 and Part 625 investigations.
• Knowledge of state and federal regulations as they pertain to healthcare providers and operators of OPWDD services and the New York State Justice Center.
• Minimum of 3 years of experience with OPWDD systems, including WSIR and IRMA.
• Strong written and verbal communication skills.
• Strong organizational and time management skills.
• Computer skills and capacity to navigate and enhance proficiency in software systems as needed.
• Working knowledge of Microsoft Office and similar programs.