Incident & Emergency Management Specialist

About the role

Our Technical Safety & Services organization is seeking an experienced Incident & Emergency Management Specialist to join the Incident & Emergency Management team. The position may be based in Calgary, Alberta, Houston, Texas, or Charleston, WV. Reporting to the Manager, Incident & Emergency Management, this position provides senior-level technical leadership and subject matter expertise in incident investigations, emergency preparedness and response, governance, and assurance. The role leads complex and high-consequence investigations, supports the organization during emergency events, and evaluates the effectiveness of Incident and Emergency Management programs across the enterprise. The successful candidate will work closely with operational leaders, business units, and functional partners to identify systemic causes, translate lessons learned into sustainable improvements, strengthen emergency response capabilities, and promote consistent application of company requirements.

Responsibilities

• Provide enterprise governance and subject matter expertise for Incident Management and Emergency Management programs across business units, operating regions, and functional teams.
• Develop, maintain, and continuously improve incident management and emergency management frameworks, standards, procedures, tools, guidance, and program expectations.
• Advise leaders, operations teams, and functional partners on event classification, response expectations, investigation requirements, corrective action management, lessons learned, and regulatory considerations.
• Conduct and lead incident investigations, including facilitating cause analysis, documenting findings, developing corrective actions, and supporting lessons learned.
• Facilitate consistent application of Incident and Emergency Management requirements by supporting alignment sessions, decision-making discussions, cross-functional reviews, and program implementation activities.
• Share best practices, lessons learned, emerging risks, and improvement opportunities across the organization to strengthen capability, consistency, and organizational learning.
• Provide quality review and technical assurance of investigation reports, emergency response documentation, incident records, corrective actions, and related program deliverables.
• Plan and execute assurance activities, program assessments, field verifications, management system reviews, and corrective action effectiveness evaluations to confirm requirements are understood, implemented, and sustained.
• Analyze incident data, emergency response performance, recurring causes, corrective