Incentives Revenue Operations Analyst

Responsibilities

• Own the end-to-end execution of assigned incentive programs, including submission, tracking, issue resolution, payment reconciliation, and closeout.
• Develop and maintain incentive guides, process documentation, and training materials to support standardized execution and continuous process improvement.
• Manage assigned incentive pipelines to meet throughput, aging, and program deadline requirements.
• Ensure project-level incentive data, documentation, application statuses, and payment information are accurately maintained within Salesforce to ensure data integrity and operational visibility.
• Monitor incentive applications through approval and payment, perform QA/QC reviews, investigate issues impacting funding, and coordinate corrective actions and resubmissions.
• Partner with internal teams (Partner Advisors, Asset Management, Sales, and Engineering), program administrators, utilities, and third-party vendors to resolve issues, gather required information, and ensure timely incentive execution and funding.
• Interpret new incentive requirements and implement operational changes, reporting updates, and dashboard enhancements to ensure ongoing compliance.
• Build and maintain dashboards, reports, and trackers to monitor pipeline health, funding readiness, payment forecasts, and vendor performance.
• Analyze recurring issues to identify risks and recommend process improvements.
• Maintain accurate incentive data to support operational dashboards, reporting, and forecasting.

Required Qualifications

• Bachelor’s degree in Business, Operations, Economics or related field or equivalent practical experience in operations, project management, or data-driven roles.
• Minimum of 2-4 years of experience in solar, operations, or program administration, revenue operations, compliance, or related analytical roles.
• Strong analytical and problem-solving skills with the ability to interpret data, identify trends, and resolve operational issues.
• Advanced proficiency with Microsoft Excel (including complex formulas, PivotTables, Power Query, lookups, reporting, and data analysis); experience with Salesforce or other CRM systems.
• Experience building dashboards and operational reports.
• Strong attention to detail with the ability to manage high-volume, detail-oriented workflows.
• Experience collaborating across cross-functional teams and external stakeholders.
• Excellent written and verbal communication skills.
• Able to prioritize multiple projects in a fast-paced environment.

Preferred Qualifications

• Experience with solar incentive programs (SREC markets, IL Shines, DG rebates, VPP programs).
• Familiarity with utility interconnection processes and solar project lifecycle.
• Experience working with program administrators or utilities.