Inbound Sales Representative (Remote/Central Time)
About the role
As an Inbound Sales Representative at A Place for Mom, you’ll be the trusted first point of contact for families searching for senior care solutions. In this high-impact sales role, you’ll use empathy, insight, and strategic guidance to help caregivers as they explore the best care options for their loved ones.
Responsibilities
- Work in a growing, fast-paced industry as an expert resource for families on senior care options, delivering an exceptional experience aligned to our company mission
- Take inbound, pre-screened leads working remotely from your home office as an inside sales representative, working an assigned shift with strong schedule adherence
- Conduct in-depth initial consultation calls with families
- Educate families on customized senior care options, and work to find the senior living communities and home care providers that best match their needs
- Act as the liaison between families and senior housing communities or care providers once you successfully complete the 4-week new hire training program
- Reach daily production benchmarks (inbound calls and outbound return calls), referring families out to communities and scheduling tours to ultimately drive move-ins
- Serve as the company’s first interaction with a family, aiming to be empathetic to their situation and deliver a great family experience
Requirements
- Two or more years of experience in inside sales/inbound call center
- History of exceeding sales targets
- Ability to multitask; simultaneously talk on the phone and take notes on the computer
- Strong computer and typing skills, including Word and Excel
- Ability to learn and navigate internal CRM system
Schedule
You will work a 40-hour work schedule on an hourly, non-exempt basis. Schedules are set based on business needs and may include regularly scheduled evenings, weekends, and some holiday shifts during the year.
Pay
Base Salary: $45,760 ($22.00 an hour)
On Target Earnings: $74,000 ($28,240 variable bonus, uncapped)
Benefits
- 401(k) plus match
- Dental Insurance
- Health Insurance
- Vision Insurance
- Paid Time Off
About A Place For Mom
A Place for Mom is the leading platform guiding families through every stage of the aging journey. Together, we simplify the senior care search with free, personalized support — connecting caregivers and their loved ones to vetted providers from our network of 15,000+ senior living communities and home care agencies. Since 2000, our teams have helped millions of families find care that fits their needs. Behind every referral and resource is a shared goal: to help families focus on what matters most — their love for each other. We’re proud to be a mission-driven company where every role contributes to improving lives. Caring isn’t just a core value — it’s who we are.
Our employees live the company values every day:
- Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.
- Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow.
- Drive Outcomes as a Team: We each own the outcome but can only achieve it as a team.
- Win The Right Way: We see organizational integrity as the foundation for how we operate.
- Embrace Change: We innovate and constantly evolve.