Jobs · Business Development · Nevada

Inbound Sales Consultant - NV

Viking · Nevada, United States · 1 mo ago
Business Development$80k–$190k/yrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Remove boilerplate. Must preserve all substantive info. We need to parse the posting. Let's extract sections: - About the role: The first paragraph: "Come join the exciting world of travel! Are you passionate about travel and eager to help others create unforgettable memories? Join our team as a remote Inbound Sales Consultant at Viking Cruises! As an essential part of our company, you’ll assist our guests in purchasing once-in-a-lifetime cruises from the comfort of your own home. Our remote Inbound Sales Consultants have the earning potential of $80,000 – $190,000 annually (base + commission). Consistently rated at the top of river, ocean and expedition cruising, award winning Viking Cruises offers high earning potential unlike any you will find and loyal guests you will be long lasting relationships with. Join us in making dreams come true for our guests as they explore the seven continents aboard our luxurious ocean and river vessels. Apply now and embark on an exciting career with Viking Cruises!" But we must not include application instructions like "Apply now". Also we should not include "Apply now and embark on an exciting career". That's application instruction. Remove that. Also "Come join the exciting world of travel! Are you passionate about travel and eager to help others create unforgettable memories?" That's prose. We need to keep substantive info: remote Inbound Sales Consultant, assist guests purchasing cruises from home, earning potential $80k-$190k annually (base+commission), award winning Viking Cruises, high earning potential, loyal guests, making dreams come true, exploring seven continents aboard luxurious ocean and river vessels. But we need to avoid duplication. Also we have later sections: "In This Role You Will" list of duties. Then "To Be Successful You Will Need" list of requirements. Then "What We Offer You" benefits. Then "About Viking" company info. We need to map to headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which content goes where. - About the role: general description of role and company. - Responsibilities: list of duties from "In This Role You Will". Those bullet points. - Requirements: maybe "To Be Successful You Will Need" includes experience, etc. Could be Requirements. - Qualifications: maybe overlapping with Requirements; but we can separate: Requirements = experience, etc. Qualifications = maybe education? Not present. Skills = communication, negotiation, etc. - Benefits: from "What We Offer You": compensation plan, 401k, ESPP, medical, dental, vision, life, disability, paid training, vacation days, sick time, holidays, free/discounted cruise, gym membership, discounts, Great Place to Work. - Pay: specific compensation numbers: earning potential $80k-$190k, average earning $90k, hourly base + commission, historic average commission $53k, discretionary bonus. - Schedule: mention flexibility, evenings, weekends, holidays, schedule adherence standards. We must not create sections with placeholder text. Ensure each section has real content. We must not repeat job title. Must not include Job ID etc. Must not include navigation/legal/EEO etc. There's none. We must not include duplicated lines. Need to watch for duplicate sentences: "Demonstrate passion for curating extraordinary travel experiences for high-net-worth guests" appears twice in responsibilities list. We should keep only once? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Remove duplicated lines. So we need to deduplicate identical lines. So we should include each unique duty only once. Let's extract responsibilities list: From "In This Role You Will": - Demonstrate passion for curating extraordinary travel experiences for high-net-worth guests - Handle inbound sales calls from consumers, identify their needs, and make travel recommendations - Demonstrate passion for curating extraordinary travel experiences for high-net-worth guests (duplicate) - Make follow-up outbound calls, overcome objections, and close the sale - Provide personalized recommendations based on guests’ preferences and interests - Build lasting relationships to drive consumer loyalty - Explain cruise itineraries, onboard amenities, and pricing details - Maintain accurate records of interactions and follow up with leads - Enjoy working from home in a fully virtual environment - Continuously exercise high ethical standards - Remain coachable, open to feedback, highly motivated and driven to succeed with an entrepreneurial spirit We need to deduplicate: remove duplicate "Demonstrate passion for curating extraordinary travel experiences for high-net-worth guests". Keep one. Now requirements list from "To Be Successful You Will Need": - Experience as a telephone sales person or similar sales role - 5+ years experience as an Account Executive or in a similar sales role - Demonstrated success in meeting and exceeding monetary sales KPI metrics - Strong experience in making sales over the phone - Exceptional communication, negotiation, and interpersonal skills - Ability to build and maintain relationships with high-end clients - Flexibility in your schedule, to include evenings, weekends, and holidays - Discipline to work in a structured environment with schedule adherence standards - Previous sales experience with ability to close on the first call - Proficiency with basic computer applications and equipment (MS Word, Teams, Outlook) - Must be able to provide: A distraction-free workspace/environment (at home) - Space for a desktop computer with 2-3 monitors - Stable power source and internet connection: Dedicated high-speed internet (minimum) of 25 Mbps Upload and Download Speeds and ethernet connection (connection cannot be Wireless, Wi-Fi extenders, Wi-Fi repeaters, MiFi's, or Hotspots) - Location: USA We need to keep all. Now benefits list from "What We Offer You": - Highly competitive compensation plan breakdown - Average earning potential of $90,000 annually (hourly base + commission ) - Hourly pay is determined by a myriad of factors including, but not limited to, years of experience, depth of experience, and other relevant business considerations. - Historic annual average commission of $53,000 (based on overall department performance and the terms of the applicable commission plan) - Employees are eligible for annual discretionary bonus. - 401(k) plan with company match. - Employee Share Purchase Plan (ESPP) Viking full-time regular employees working in the United States can purchase Viking shares through payroll deductions. - Full benefits including medical, dental, vision, life and disability insurance at a highly subsidized rate (some plans are fully paid by Viking). - Paid training (hourly pay + guaranteed commission) - Accrue 15 paid vacation days, sick time accrual by state, and 6 paid holidays per year. - Opportunity to take a free and/or discounted cruise. - Highly subsidized gym membership. - Discounts on theatres, theme parks, movie tickets, travel discounts through IATA membership and too many more discounts to name. - Viking is a certified Great Place to Work company. This certification is a result of our commitment to excellence, integrity and our teams’ outstanding contributions. We need to keep all. Now Pay section: we have earning potential $80k-$190k, average $90k, historic average commission $53k, discretionary bonus. Also hourly pay determined by factors. Might be overlapping with Benefits. But we need a Pay section if posting actually states them. It does. So we will include Pay with those specifics. Schedule section: from requirements: flexibility to include evenings, weekends, holidays; discipline to work in structured environment with schedule adherence standards. Also maybe mention remote work? But schedule is about hours. We'll include those. Now About the role: we need to include description of role and company. Also maybe include "About Viking" section? That could be separate but we don't have a heading for company overview; we could put under About the role or maybe a separate "About Viking" but not in list of allowed headings. The allowed headings are About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should incorporate Viking description into About the role or maybe Benefits? Probably About the role includes company description. Thus About the role will contain: remote Inbound Sales Consultant, assist guests purchasing cruises from home, earning potential $80k-$190k (base+commission), award winning Viking Cruises, high earning potential, loyal guests, making dreams come true, exploring seven continents aboard luxurious ocean and river vessels, Viking founded 1997, destination-focused voyages, designed for experienced travelers interested in science, history, culture, cuisine, Chairman Torstein Hagen quote, Viking has >250 awards, rated #1 for Rivers, Oceans, Expeditions by Condé Nast Traveler and top by Travel + Leisure, no other cruise line has same honors. We must not include application instructions like "Apply now". Also we should not include "Join our team as a remote Inbound Sales Consultant at Viking Cruises!" That's okay as description. Now we need to ensure we don't repeat content across sections unnecessarily, but it's okay if some overlap? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we need to keep all info, but we can place it in appropriate sections. Overlap may cause duplication but we should avoid duplicate lines. However some info may appear in multiple places naturally (e.g., earning potential appears both in About the role and Pay). We need to decide where to place to avoid duplication but still preserve all info. If we put earning potential in both About the role and Pay, that's duplication. Better to place it only in Pay section, and About the role can mention that it's a remote Inbound Sales Consultant assisting guests, but not repeat the earning potential. However the posting mentions earning potential in the first paragraph; we need to preserve that info somewhere. If we put it only in Pay, we still preserve it. So we can omit from About the role. Similarly, "high earning potential" appears multiple times; we can keep once. Now we need to ensure we don't leave any heading empty. Let's draft sections:

About the role

Join Viking Cruises as a remote Inbound Sales Consultant assisting guests in purchasing once‑in‑a‑lifetime cruises from the comfort of your own home. Viking Cruises, founded in 1997, offers destination‑focused voyages on oceans, rivers and lakes worldwide, designed for experienced travelers with interests in science, history, culture and cuisine. The line has earned more than 250 awards, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and top rankings by Travel + Leisure, with Chairman Torstein Hagen describing Viking as offering experiences for “The Thinking Person®.”

That captures role and company. Now Responsibilities:

Responsibilities

  • Demonstrate passion for curating extraordinary travel experiences for high‑net‑worth guests
  • Handle inbound sales calls from consumers, identify their needs, and make travel recommendations
  • Make follow‑up outbound calls, overcome objections, and close the sale
  • Provide personalized recommendations based on guests’ preferences and interests
  • Build lasting relationships to drive consumer loyalty
  • Explain cruise itineraries, onboard amenities, and pricing details
  • Maintain accurate records of interactions and follow up with leads
  • Enjoy working from home in a fully virtual environment
  • Continuously exercise high ethical standards
  • Remain coachable, open to feedback, highly motivated and driven to succeed with an entrepreneurial spirit
Now Requirements:

Requirements

  • Experience as a telephone sales person or similar sales role
  • 5+ years experience as an Account

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