Inbound Operations Manager Supply Chain

About the role

The Inbound Operations Supervisor helps drive the successful execution of all receiving freight and stocking activities. Reporting to the Inbound Operations Manager, this role ensures loads are scheduled and received on time, applicable paperwork is reconciled, OS&Ds are filed and sellable quality parts are stocked; they also ensure inbound products are properly sorted, stocked, and reconciled. The Inbound Operations Supervisor holds themselves to a high standard of operational execution, while also contributing to a culture of engagement, empowerment and problem-solving.

Responsibilities

• Performs functions of inbound operations and helps coach other employees on how to complete the work, monitors progress, and troubleshoots as needed.
• Ensures efficient organization of inbound freight (scheduling and unloading), receiving dock, stocking activities, housekeeping, maintenance, and safety protocols are consistently upheld.
• Adheres to all security and safety rules and regulations to ensure a safe environment for employees, including but not limited to receiving, stocking and customer return procedures.
• Maintains awareness of cost-saving initiatives and process improvements.
• Mentors and/or coaches warehouse associates as able and appropriate, promoting engagement and empowerment to solve problems and make good operational decisions.
• Works with other DC management to investigate and resolve receiving errors; addresses receiving errors with team to mitigate future issues.
• Protects company assets ensuring all equipment is used and maintained properly, buildings are opened, checked and secured daily, monitoring employees so no merchandise leaves without proper receipts.
• Ensures all new freight is processed and perform put away procedures for incoming freight and customer returns.
• Reconciles received loads each day to ensure proper receiving of product.

Requirements

• High School Diploma, general education degree (GED) or equivalent combination of experience and education.
• Complies with all safety requirements pertaining to job functions and general distribution center safety requirements.
• Strong interpersonal skills.
• Ability to develop and maintain cooperative working relationships with others.
• Strong organizational skills.
• Ability to use good judgment in order to carry out detailed instructions.
• Basic computer skills required.
• Must be capable of lifting/moving heavy items up to 60 lbs.
• Must be forklift and pallet jack certified.
• Physical demands: ability to lift and carry objects of varying weights, typically 25 to 50 pounds or more; push/pull carts, pallet jacks, or other equipment; stand and walk for extended periods; bend, stoop, squat, and reach; climb ladders or stairs; operate warehouse equipment such as forklifts, pallet jacks, and order pickers; manual dexterity; perform repetitive tasks; physical endurance; safety awareness; work in warehouse setting with industrial noise, bright lighting, varying temperatures, moving equipment.

Skills

• Experience with Lean Six Sigma methodologies and tools (preferred).
• Diverse experience, especially within automotive or retail distribution centers (preferred).
• Proven experience performing various quality functions (inspection, control, assurance, audits) (preferred).
• Proficiency in using relevant tools and technology (including MS Office, Promapp, Power BI, Visio, etc.) (preferred).
• Customer-centric spirit and task-execution (preferred).
• Enthusiasm for data, analysis, and providing simple insights (preferred).
• Passion for solving complex challenges (preferred).
• Comfort influencing others, managing stakeholders, getting buy-in from leadership, and communicating clearly (preferred).
• Test-and-learn mentality and agile way of working to improve team products (preferred).
• Leadership values: serve, perform, influence, respect, innovate, team; effectively communicates by motivating and inspiring others; delivers results and drives customer success; makes balanced decisions and thinks strategically.

Pay