In-Store Shopper

About the role

As an In Store Shopper (Drive Up & Go Clerk), your day is focused on selecting high‑quality products for customers who shop online. You move throughout the store picking items, checking quality, and making selections that match what you’d choose yourself. Each order is an opportunity to get it just right, ensuring customers receive accurate and fresh groceries. Another part of the role is keeping orders organized and ready for pick‑up. You’ll bag items carefully, manage substitutions when needed, and coordinate orders for timely handoff to customers. Between shopping, packing, and preparing orders for delivery or pickup, the work stays steady, making it a good fit for someone who enjoys moving throughout the store and working in a fast‑paced environment.

Responsibilities

• Select high‑quality items for online orders across all departments.
• Check product quality and ensure selections match customer expectations.
• Bag items carefully and manage substitutions when necessary.
• Organize and stage orders for pick‑up or delivery.
• Coordinate order handoff with customers and team members.
• Maintain speed and accuracy while handling multiple orders.
• Follow company order‑fulfillment processes and standards.

Skills

• Clear and professional communication when assisting with pickup orders.
• Choosing high‑quality items across perishable and non‑perishable departments.
• Accuracy in order fulfillment, substitutions, and product quality checks.
• Managing multiple orders while maintaining speed and accuracy.
• Comfortable using handheld devices and systems for order picking and tracking.
• Identifying out‑of‑stock items and selecting appropriate substitutions.
• Following order fulfillment processes and company standards.
• Coordinating order needs with team members and department processes.
• Adaptability to changing order volume and priorities throughout the shift.
• Physical capability for continuous movement, lifting up to 50 lb, and working in different store areas.

Requirements

• Must be 18 years of age or older.
• Prior retail, customer service, or fulfillment experience preferred.
• Ability to use handheld devices and follow digital order systems.
• Strong attention to detail for product quality and order accuracy.
• Availability to work early mornings, evenings, weekends, and holidays.
• Compliance with company policies, including safety, sanitation, and dress standards.

Benefits

• Inclusive work culture built on belonging.
• Competitive wages paid weekly.
• Flexible work schedules.
• Associate discounts.
• Leaders invested in your training, career growth & development.
• Health and welfare benefits for eligible employees (Medical, Dental, 401k, and more).
• Vacation / Paid Time Off.

Our Values

• We put people first.
• We are customer driven.
• We value different perspectives.
• We raise the bar.
• We act as owners.
• We are one team.
• We build belonging.
• We are committed to a healthy future.