In-Store Sales Associate

About the role

You will perform customer service activities, including receiving and entering telephone orders, answering questions, resolving challenges, and tracing order status or product shipments.
Serve customers through counter sales in the retail store.
Conduct warehouse duties, including moving cylinders for customers.
Provide sales support to the Outside Sales team.
Evaluate and recommend appropriate products, equipment, and programs.
Promote add-on sales of gases and high-margin hard goods accessories and conduct product demonstrations as an in-store sales representative.
Maintain customer records and files, ensuring accurate account setup and pricing.
Perform outbound calls to retail and small 'B' customers.

Responsibilities

• Serve customers through counter sales in the retail store.
• Conduct warehouse duties, including moving cylinders for customers.
• Provide sales support to the Outside Sales team.
• Evaluate and recommend appropriate products, equipment, and programs.
• Promote add-on sales of gases and high-margin hard goods accessories and conduct product demonstrations as an in-store sales representative.
• Maintain customer records and files, ensuring accurate account setup and pricing.
• Perform outbound calls to retail and small 'B' customers.
• Sell products at minimum discount to achieve target margins and occasionally support additional locations.

Requirements

You have a high school diploma / GED
More than one (1+) year(s) of Customer Service / Inside Sales / Counter Sales is preferred
Excellent customer service skills to be successful in this role
No DUI/DWI or other alcohol (driving) related convictions within the last ten (10) years

Qualifications

High school diploma / GED
More than one (1+) year(s) of Customer Service / Inside Sales / Counter Sales experience
Excellent customer service skills

Skills

Customer service skills
Sales support skills
Product evaluation and recommendation skills
Outbound calling skills
Record keeping and file maintenance skills

Benefits

Competitive compensation
Outstanding benefits package including health, dental, disability, and life insurance
Paid holidays and vacation
Employee discount program
Opportunities for educational and professional growth

Pay

$24.18 - $35.46 hourly

Schedule

1st shift